Gravity Payments incident

Clover Ecomm - Degraded Performance

Notice Resolved View vendor source →

Gravity Payments experienced a notice incident on August 15, 2025, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 06:00 PM UTC
Resolved
Aug 15, 2025, 11:00 PM UTC
Duration
4h 59m
Detected by Pingoru
Aug 15, 2025, 06:00 PM UTC

Update timeline

  1. investigating Aug 15, 2025, 06:00 PM UTC

    We've been made aware of an issue with the Clover Online Ordering, Clover Virtual Terminal, and API calls to Clover Gateway impacting some Clover merchants. If you are having problems with online transactions, please contact our support team at [email protected] or call tel:8667014700.

  2. resolved Aug 15, 2025, 11:00 PM UTC

    This incident is now resolved. If you are still having problems with online transactions, please contact our support team at [email protected] or call tel:8667014700.