Granola Outage History

There were 6 Granola outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.granola.ai

Minor April 8, 2026

Speaker identification/separation is not working for some iOS transcripts

Detected by Pingoru: Apr 08, 2026, 08:45 PM UTC
Resolved: Apr 08, 2026, 08:45 PM UTC
Duration: —

Affected: iOS App

Timeline · 4 updates

investigating Apr 08, 2026, 04:59 PM UTC

Status: Investigating Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.
identified Apr 08, 2026, 05:58 PM UTC

Status: Identified We've identified the cause of this issue and we're implementing a fix now. Affected components iOS App (Degraded performance)
monitoring Apr 08, 2026, 07:49 PM UTC

Status: Monitoring We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems! Affected components iOS App (Operational)
resolved Apr 08, 2026, 08:45 PM UTC

Status: Resolved We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved! Affected components iOS App (Operational)

Read the full incident report →

Minor March 30, 2026

Generating AI summaries on Granola desktop is not working

Detected by Pingoru: Mar 30, 2026, 12:24 PM UTC
Resolved: Mar 30, 2026, 12:24 PM UTC
Duration: —

Affected: Desktop App

Timeline · 2 updates

identified Mar 30, 2026, 12:15 PM UTC

Status: Identified We're currently reverting a bad deployment that has broken AI summary generation on Granola for Mac and Windows. We should be back up and running in a few minutes. Affected components Desktop App (Partial outage)
resolved Mar 30, 2026, 12:24 PM UTC

Status: Resolved We've rolled back the change that caused this outage, and AI summaries are now working again - sorry for the blip! Affected components Desktop App (Operational)

Read the full incident report →

Minor March 25, 2026

Phone calls not connecting on Granola iOS

Detected by Pingoru: Mar 25, 2026, 08:38 PM UTC
Resolved: Mar 25, 2026, 08:38 PM UTC
Duration: —

Affected: iOS App

Timeline · 3 updates

investigating Mar 25, 2026, 03:31 PM UTC

Status: Investigating We're investigating reports that phone calls are not connecting via our iOS app - we'll provide an update here when we've identified the issue. Affected components iOS App (Partial outage)
monitoring Mar 25, 2026, 04:08 PM UTC

Status: Monitoring We've identified and fixed the issue, and phone calls are now working again - we're monitoring for any other issues. Get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems! Affected components iOS App (Operational)
resolved Mar 25, 2026, 08:38 PM UTC

Status: Resolved Phone calls are working as normal on our iOS app - apologies for the disruption! Affected components iOS App (Operational)

Read the full incident report →

Minor March 10, 2026

Granola Chat down

Detected by Pingoru: Mar 10, 2026, 04:38 PM UTC
Resolved: Mar 10, 2026, 04:38 PM UTC
Duration: —

Affected: Desktop AppiOS App

Timeline · 3 updates

identified Mar 10, 2026, 03:30 PM UTC

Status: Identified Granola Chat is currently unable to answer any queries due to a broken deployment. We're rolling back to hotfix this as quickly as possible. Affected components Desktop App (Partial outage) iOS App (Partial outage)
identified Mar 10, 2026, 03:36 PM UTC

Status: Identified We've applied a hotfix and we're seeing some services recover, but we're continuing to monitor these issues. Apologies for the disruption. Affected components Desktop App (Partial outage) iOS App (Partial outage)
resolved Mar 10, 2026, 04:38 PM UTC

Status: Resolved We've fixed the earlier outage - apologies for the disruption. Get in touch via help.granola.ai "help.granola.ai": http://help.granola.ai if you're still having issues! Affected components Desktop App (Operational) iOS App (Operational)

Read the full incident report →

Minor March 10, 2026

Claude unable to connect to Granola MCP

Detected by Pingoru: Mar 10, 2026, 03:55 PM UTC
Resolved: Mar 10, 2026, 03:55 PM UTC
Duration: —

Affected: Desktop App

Timeline · 4 updates

investigating Mar 09, 2026, 03:50 PM UTC

Status: Investigating We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this. Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently. Affected components Desktop App (Partial outage)
identified Mar 09, 2026, 04:56 PM UTC

Status: Identified We've identified a possible cause of this and are currently testing a fix. We've also been informed this is affected all Claude products (claude.ai "claude.ai": http://claude.ai, Claude Code and Claude Cowork). Affected components Desktop App (Partial outage)
monitoring Mar 10, 2026, 10:01 AM UTC

Status: Monitoring We've put a fix in place to mitigate the issues seen with Claude connecting to the Granola MCP yesterday - it looks like we're back up and running again based on our metrics. If you're still having issues with the Granola MCP in Claude, please try disconnecting and reconnecting from the MCP. You can do this at claude.ai/customize/connectors "claude.ai/customize/connectors": http://claude.ai/customize/connectors - click on Granola, then the three dots in the top-right corner and choose Disconnect. Without refreshing the page, choose Connect again. If you're still having issues, please email us at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Partial outage)
resolved Mar 10, 2026, 03:55 PM UTC

Status: Resolved Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp Affected components Desktop App (Operational)

Read the full incident report →

Minor February 4, 2026

Desktop transcription failure rates higher than normal

Detected by Pingoru: Feb 04, 2026, 10:13 PM UTC
Resolved: Feb 04, 2026, 10:13 PM UTC
Duration: —

Affected: Desktop App

Timeline · 3 updates

investigating Feb 04, 2026, 09:14 PM UTC

Status: Investigating We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more. Affected components Desktop App (Partial outage)
identified Feb 04, 2026, 09:50 PM UTC

Status: Identified We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue. Affected components Desktop App (Partial outage)
resolved Feb 04, 2026, 10:13 PM UTC

Status: Resolved We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Operational)

Read the full incident report →

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