Granola Outage History

Granola had 27 outages in the last 2 years totaling 212h 43m of downtime — averaging 1.1 incidents per month.

There were 27 Granola outages since August 2, 2025 totaling 212h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.granola.ai

Minor June 16, 2026

Chat thread titles not generating

Detected by Pingoru: Jun 16, 2026, 12:02 PM UTC
Resolved: Jun 16, 2026, 12:02 PM UTC
Duration: —

Affected: Desktop AppiOS App

Timeline · 2 updates

investigating Jun 16, 2026, 10:33 AM UTC

Status: Investigating New threads in Granola Chat aren't getting auto-generated titles as we would expect. We're looking into why this is and will deploy a fix shortly. Affected components Desktop App (Degraded performance) iOS App (Degraded performance)
resolved Jun 16, 2026, 12:02 PM UTC

Status: Resolved We've identified the issue and implemented a fallback so chat threads should now be generating correctly. Affected components Desktop App (Operational) iOS App (Operational)

Read the full incident report →

Minor June 2, 2026

Granola Mobile delays in transcribing and summarizing notes

Detected by Pingoru: Jun 02, 2026, 02:13 PM UTC
Resolved: Jun 02, 2026, 02:13 PM UTC
Duration: —

Affected: iOS App

Timeline · 2 updates

identified Jun 02, 2026, 11:36 AM UTC

Status: Identified We've identified an issue with Granola Mobile failing to transcribe and summarize some notes. This appears to be an issue with our transcription provider, so we're following up with them. Notes that fail to transcribe as a result of this can be retried later, once this issue is resolved. Affected components iOS App (Partial outage)
resolved Jun 02, 2026, 02:13 PM UTC

Status: Resolved This issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption! Affected components iOS App (Operational)

Read the full incident report →

Minor April 8, 2026

Speaker identification/separation is not working for some iOS transcripts

Detected by Pingoru: Apr 08, 2026, 08:45 PM UTC
Resolved: Apr 08, 2026, 08:45 PM UTC
Duration: —

Affected: iOS App

Timeline · 4 updates

investigating Apr 08, 2026, 04:59 PM UTC

Status: Investigating Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.
identified Apr 08, 2026, 05:58 PM UTC

Status: Identified We've identified the cause of this issue and we're implementing a fix now. Affected components iOS App (Degraded performance)
monitoring Apr 08, 2026, 07:49 PM UTC

Status: Monitoring We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems! Affected components iOS App (Operational)
resolved Apr 08, 2026, 08:45 PM UTC

Status: Resolved We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved! Affected components iOS App (Operational)

Read the full incident report →

Minor March 30, 2026

Generating AI summaries on Granola desktop is not working

Detected by Pingoru: Mar 30, 2026, 12:24 PM UTC
Resolved: Mar 30, 2026, 12:24 PM UTC
Duration: —

Affected: Desktop App

Timeline · 2 updates

identified Mar 30, 2026, 12:15 PM UTC

Status: Identified We're currently reverting a bad deployment that has broken AI summary generation on Granola for Mac and Windows. We should be back up and running in a few minutes. Affected components Desktop App (Partial outage)
resolved Mar 30, 2026, 12:24 PM UTC

Status: Resolved We've rolled back the change that caused this outage, and AI summaries are now working again - sorry for the blip! Affected components Desktop App (Operational)

Read the full incident report →

Minor March 25, 2026

Phone calls not connecting on Granola iOS

Detected by Pingoru: Mar 25, 2026, 08:38 PM UTC
Resolved: Mar 25, 2026, 08:38 PM UTC
Duration: —

Affected: iOS App

Timeline · 3 updates

investigating Mar 25, 2026, 03:31 PM UTC

Status: Investigating We're investigating reports that phone calls are not connecting via our iOS app - we'll provide an update here when we've identified the issue. Affected components iOS App (Partial outage)
monitoring Mar 25, 2026, 04:08 PM UTC

Status: Monitoring We've identified and fixed the issue, and phone calls are now working again - we're monitoring for any other issues. Get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems! Affected components iOS App (Operational)
resolved Mar 25, 2026, 08:38 PM UTC

Status: Resolved Phone calls are working as normal on our iOS app - apologies for the disruption! Affected components iOS App (Operational)

Read the full incident report →

Minor March 10, 2026

Granola Chat down

Detected by Pingoru: Mar 10, 2026, 04:38 PM UTC
Resolved: Mar 10, 2026, 04:38 PM UTC
Duration: —

Affected: Desktop AppiOS App

Timeline · 3 updates

identified Mar 10, 2026, 03:30 PM UTC

Status: Identified Granola Chat is currently unable to answer any queries due to a broken deployment. We're rolling back to hotfix this as quickly as possible. Affected components Desktop App (Partial outage) iOS App (Partial outage)
identified Mar 10, 2026, 03:36 PM UTC

Status: Identified We've applied a hotfix and we're seeing some services recover, but we're continuing to monitor these issues. Apologies for the disruption. Affected components Desktop App (Partial outage) iOS App (Partial outage)
resolved Mar 10, 2026, 04:38 PM UTC

Status: Resolved We've fixed the earlier outage - apologies for the disruption. Get in touch via help.granola.ai "help.granola.ai": http://help.granola.ai if you're still having issues! Affected components Desktop App (Operational) iOS App (Operational)

Read the full incident report →

Minor March 10, 2026

Claude unable to connect to Granola MCP

Detected by Pingoru: Mar 10, 2026, 03:55 PM UTC
Resolved: Mar 10, 2026, 03:55 PM UTC
Duration: —

Affected: Desktop App

Timeline · 4 updates

investigating Mar 09, 2026, 03:50 PM UTC

Status: Investigating We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this. Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently. Affected components Desktop App (Partial outage)
identified Mar 09, 2026, 04:56 PM UTC

Status: Identified We've identified a possible cause of this and are currently testing a fix. We've also been informed this is affected all Claude products (claude.ai "claude.ai": http://claude.ai, Claude Code and Claude Cowork). Affected components Desktop App (Partial outage)
monitoring Mar 10, 2026, 10:01 AM UTC

Status: Monitoring We've put a fix in place to mitigate the issues seen with Claude connecting to the Granola MCP yesterday - it looks like we're back up and running again based on our metrics. If you're still having issues with the Granola MCP in Claude, please try disconnecting and reconnecting from the MCP. You can do this at claude.ai/customize/connectors "claude.ai/customize/connectors": http://claude.ai/customize/connectors - click on Granola, then the three dots in the top-right corner and choose Disconnect. Without refreshing the page, choose Connect again. If you're still having issues, please email us at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Partial outage)
resolved Mar 10, 2026, 03:55 PM UTC

Status: Resolved Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp Affected components Desktop App (Operational)

Read the full incident report →

Minor February 4, 2026

Desktop transcription failure rates higher than normal

Detected by Pingoru: Feb 04, 2026, 10:13 PM UTC
Resolved: Feb 04, 2026, 10:13 PM UTC
Duration: —

Affected: Desktop App

Timeline · 3 updates

investigating Feb 04, 2026, 09:14 PM UTC

Status: Investigating We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more. Affected components Desktop App (Partial outage)
identified Feb 04, 2026, 09:50 PM UTC

Status: Identified We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue. Affected components Desktop App (Partial outage)
resolved Feb 04, 2026, 10:13 PM UTC

Status: Resolved We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Operational)

Read the full incident report →

Minor January 29, 2026

Transcription failures on Granola mobile

Detected by Pingoru: Jan 29, 2026, 07:08 PM UTC
Resolved: Jan 29, 2026, 07:08 PM UTC
Duration: —

Affected: Desktop AppiOS App

Timeline · 3 updates

investigating Jan 29, 2026, 06:10 PM UTC

Status: Investigating One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider. On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover. We'll provide another update when we get more information. Affected components Desktop App (Partial outage) iOS App (Partial outage)
identified Jan 29, 2026, 06:18 PM UTC

Status: Identified Transcription on desktop apps has recovered, but we're still seeing an outage on transcripts/notes summaries generating on our iOS app. Affected components Desktop App (Operational) iOS App (Partial outage)
resolved Jan 29, 2026, 07:08 PM UTC

Status: Resolved Our transcription provider for iOS notes is back up and running, so your notes should begin to transcribe/summarize. It may take some time to process the backlog, so if you're having issues then please wait a few minutes and then try pressing 'end' on the note again. If you're having problems, get in touch at [email protected] "[email protected]": mailto:[email protected]! Affected components Desktop App (Operational) iOS App (Operational)

Read the full incident report →

Minor January 28, 2026

Granola database connection issues

Detected by Pingoru: Jan 28, 2026, 09:58 AM UTC
Resolved: Jan 28, 2026, 09:58 AM UTC
Duration: —

Affected: Desktop AppWebsiteiOS App

Timeline · 3 updates

investigating Jan 28, 2026, 09:00 AM UTC

Status: Investigating We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon! Affected components Desktop App (Partial outage) iOS App (Partial outage) Website (Partial outage)
identified Jan 28, 2026, 09:30 AM UTC

Status: Identified We've identified the issue and are applying a fix - we're beginning to see services recovering now. Affected components Website (Partial outage) Desktop App (Partial outage) iOS App (Partial outage)
resolved Jan 28, 2026, 09:58 AM UTC

Status: Resolved The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Website (Operational) Desktop App (Operational) iOS App (Operational)