Granola Outage History

Granola is up right now

Pingoru has recorded 38 incidents for Granola: 34 in the last 12 months and 8 in the last 90 days.

Source: status.granola.ai

38incidents recorded

34last 12 months

8last 90 days

6 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Granola in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	2	4 of 720 (1%)
May 2026	0	0 of 744 (0%)
June 2026	3	7 of 720 (1%)
July 2026	1	3 of 744 (0%)
August 2026	3	26 of 744 (4%)
September 2026	2	2 of 720 (0%)
October 2026	3	18 of 515 (4%)

Incidents, newest first

Minor October 8, 2026 Granola MCP not connecting for Claude Code users 59m MCP

Started Oct 08, 2026, 08:15 PM UTC· resolved Oct 08, 2026, 09:14 PM UTC

investigating Oct 08, 2026, 08:15 PM UTC

We're currently experiencing issues with our MCP server when connecting to Claude Code. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
identified Oct 08, 2026, 08:33 PM UTC

We've identified the issue affecting MCP server, and we're rolling out a fix now.
resolved Oct 08, 2026, 09:14 PM UTC

We've rolled out a fix for the MCP issues. This should now be working as expected - if you're still having problems, get in touch at [email protected] "[email protected]": mailto:[email protected].

Read the full incident report →

Minor October 8, 2026 Notes failing to load in Granola desktop app 25m Desktop App

Started Oct 08, 2026, 02:23 PM UTC· resolved Oct 08, 2026, 02:48 PM UTC

investigating Oct 08, 2026, 02:23 PM UTC

We're currently experiencing issues with notes and folders failing to load on macOS and Windows. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
resolved Oct 08, 2026, 02:48 PM UTC

The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at [email protected].

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Minor September 18, 2026 Third party service experiencing issues 11m

Started Sep 18, 2026, 11:02 PM UTC· resolved Sep 18, 2026, 11:14 PM UTC

identified Sep 18, 2026, 11:02 PM UTC

We're investigating an issue with one of the third parties Granola uses, which is affecting core functionality.
resolved Sep 18, 2026, 11:14 PM UTC

The third party has recovered

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Minor September 4, 2026 Granola app services down 1h 56m Desktop App, Mobile App

Started Sep 04, 2026, 01:05 PM UTC· resolved Sep 04, 2026, 03:02 PM UTC

investigating Sep 04, 2026, 01:05 PM UTC

We're seeing reports of some Granola services not working - so far, we've seen reports of new logins failing and notes failing to generate, but we are continuing to investigate.
monitoring Sep 04, 2026, 01:17 PM UTC

We've auto-rolled back to a previous deployment and Granola services are operational again - apologies for any disruption.
resolved Sep 04, 2026, 03:02 PM UTC

Granola services should now be up and running again - let us know at [email protected]: mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.

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Minor August 16, 2026 AI features in Granola are down 45m Desktop App, Mobile App

Started Aug 16, 2026, 04:24 PM UTC· resolved Aug 16, 2026, 05:10 PM UTC

investigating Aug 16, 2026, 04:24 PM UTC

Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
monitoring Aug 16, 2026, 04:39 PM UTC

We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues. Apologies for any disruption!
identified Aug 16, 2026, 05:00 PM UTC

The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
resolved Aug 16, 2026, 05:10 PM UTC

Granola services should now be up and running again - let us know at [email protected] "[email protected]": mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.

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Minor August 3, 2026 Multilingual transcription on macOS and Windows is down 23h 58m Desktop App

Started Aug 03, 2026, 05:59 PM UTC· resolved Aug 04, 2026, 05:58 PM UTC

investigating Aug 03, 2026, 05:59 PM UTC

We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect. This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
monitoring Aug 03, 2026, 07:03 PM UTC

We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
resolved Aug 04, 2026, 05:58 PM UTC

This issue is resolved now. Apologies for any disruption!

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Minor July 16, 2026 Granola services down for some users 2h 35m Desktop App, Website, Mobile App

Started Jul 16, 2026, 08:19 AM UTC· resolved Jul 16, 2026, 10:54 AM UTC

investigating Jul 16, 2026, 08:19 AM UTC

We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.
identified Jul 16, 2026, 08:36 AM UTC

A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working. We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: https://status.workos.com/incidents/b52fkqjzcl20
monitoring Jul 16, 2026, 10:14 AM UTC

We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.
resolved Jul 16, 2026, 10:54 AM UTC

All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai "help.granola.ai": http://help.granola.ai.

Read the full incident report →

Minor June 25, 2026 Notes not generating on iOS 2h 24m Mobile App

Started Jun 25, 2026, 03:37 PM UTC· resolved Jun 25, 2026, 06:02 PM UTC

investigating Jun 25, 2026, 03:37 PM UTC

It looks like the service we use to transcribe notes on iOS is down - we're investigating and will provide an update shortly. Any meetings that you've started transcribing for will be transcribed once we're back up and running.
investigating Jun 25, 2026, 04:03 PM UTC

We've identified the cause of the issue and some mitigations are showing early signs of recovery. We've got a bit of a backlog of notes to process though, so it might still be a bit slow to get your notes - we'll update here when things are back to normal.
monitoring Jun 25, 2026, 04:25 PM UTC

We're seeing signs of recovery now - we're working our way through the queue of notes and should be back to normal performance soon.
resolved Jun 25, 2026, 06:02 PM UTC

Transcribing and generating notes on iOS should be working as normal. If you've got a note that still appears to not be generated, tap it to open and then tap 'end' to retry, If you're still having issues, send us some logs from your device by tapping your profile picture to get to settings, then "contact support" and toggle "include diagnostics".

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Minor June 16, 2026 Chat thread titles not generating 1h 29m Desktop App, Mobile App

Started Jun 16, 2026, 10:33 AM UTC· resolved Jun 16, 2026, 12:02 PM UTC

investigating Jun 16, 2026, 10:33 AM UTC

New threads in Granola Chat aren't getting auto-generated titles as we would expect. We're looking into why this is and will deploy a fix shortly.
resolved Jun 16, 2026, 12:02 PM UTC

We've identified the issue and implemented a fallback so chat threads should now be generating correctly.

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Minor June 2, 2026 Granola Mobile delays in transcribing and summarizing notes 2h 36m Mobile App

Started Jun 02, 2026, 11:36 AM UTC· resolved Jun 02, 2026, 02:13 PM UTC

identified Jun 02, 2026, 11:36 AM UTC

We've identified an issue with Granola Mobile failing to transcribe and summarize some notes. This appears to be an issue with our transcription provider, so we're following up with them. Notes that fail to transcribe as a result of this can be retried later, once this issue is resolved.
resolved Jun 02, 2026, 02:13 PM UTC

This issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption!

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Minor April 8, 2026 Speaker identification/separation is not working for some iOS transcripts 3h 45m Mobile App

Started Apr 08, 2026, 04:59 PM UTC· resolved Apr 08, 2026, 08:45 PM UTC

investigating Apr 08, 2026, 04:59 PM UTC

Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.
identified Apr 08, 2026, 05:58 PM UTC

We've identified the cause of this issue and we're implementing a fix now.
monitoring Apr 08, 2026, 07:49 PM UTC

We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems!
resolved Apr 08, 2026, 08:45 PM UTC

We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved!

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Minor March 30, 2026 Generating AI summaries on Granola desktop is not working 8m Desktop App

Started Mar 30, 2026, 12:15 PM UTC· resolved Mar 30, 2026, 12:24 PM UTC

identified Mar 30, 2026, 12:15 PM UTC

We're currently reverting a bad deployment that has broken AI summary generation on Granola for Mac and Windows. We should be back up and running in a few minutes.
resolved Mar 30, 2026, 12:24 PM UTC

We've rolled back the change that caused this outage, and AI summaries are now working again - sorry for the blip!

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Minor March 25, 2026 Phone calls not connecting on Granola iOS 5h 7m Mobile App

Started Mar 25, 2026, 03:31 PM UTC· resolved Mar 25, 2026, 08:38 PM UTC

investigating Mar 25, 2026, 03:31 PM UTC

We're investigating reports that phone calls are not connecting via our iOS app - we'll provide an update here when we've identified the issue.
monitoring Mar 25, 2026, 04:08 PM UTC

We've identified and fixed the issue, and phone calls are now working again - we're monitoring for any other issues. Get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems!
resolved Mar 25, 2026, 08:38 PM UTC

Phone calls are working as normal on our iOS app - apologies for the disruption!

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Minor March 10, 2026 Granola Chat down 1h 8m Desktop App, Mobile App

Started Mar 10, 2026, 03:30 PM UTC· resolved Mar 10, 2026, 04:38 PM UTC

identified Mar 10, 2026, 03:30 PM UTC

Granola Chat is currently unable to answer any queries due to a broken deployment. We're rolling back to hotfix this as quickly as possible.
identified Mar 10, 2026, 03:36 PM UTC

We've applied a hotfix and we're seeing some services recover, but we're continuing to monitor these issues. Apologies for the disruption.
resolved Mar 10, 2026, 04:38 PM UTC

We've fixed the earlier outage - apologies for the disruption. Get in touch via help.granola.ai "help.granola.ai": http://help.granola.ai if you're still having issues!

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Minor March 9, 2026 Claude unable to connect to Granola MCP 1d Desktop App

Started Mar 09, 2026, 03:50 PM UTC· resolved Mar 10, 2026, 03:55 PM UTC

investigating Mar 09, 2026, 03:50 PM UTC

We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this. Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently.
identified Mar 09, 2026, 04:56 PM UTC

We've identified a possible cause of this and are currently testing a fix. We've also been informed this is affected all Claude products (claude.ai "claude.ai": http://claude.ai, Claude Code and Claude Cowork).
monitoring Mar 10, 2026, 10:01 AM UTC

We've put a fix in place to mitigate the issues seen with Claude connecting to the Granola MCP yesterday - it looks like we're back up and running again based on our metrics. If you're still having issues with the Granola MCP in Claude, please try disconnecting and reconnecting from the MCP. You can do this at claude.ai/customize/connectors "claude.ai/customize/connectors": http://claude.ai/customize/connectors - click on Granola, then the three dots in the top-right corner and choose Disconnect. Without refreshing the page, choose Connect again. If you're still having issues, please email us at [email protected] "[email protected]": mailto:[email protected].
resolved Mar 10, 2026, 03:55 PM UTC

Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp

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Minor February 4, 2026 Desktop transcription failure rates higher than normal 58m Desktop App

Started Feb 04, 2026, 09:14 PM UTC· resolved Feb 04, 2026, 10:13 PM UTC

investigating Feb 04, 2026, 09:14 PM UTC

We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more.
identified Feb 04, 2026, 09:50 PM UTC

We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue.
resolved Feb 04, 2026, 10:13 PM UTC

We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [email protected] "[email protected]": mailto:[email protected].

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Minor January 29, 2026 Transcription failures on Granola mobile 58m Desktop App, Mobile App

Started Jan 29, 2026, 06:10 PM UTC· resolved Jan 29, 2026, 07:08 PM UTC

investigating Jan 29, 2026, 06:10 PM UTC

One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider. On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover. We'll provide another update when we get more information.
identified Jan 29, 2026, 06:18 PM UTC

Transcription on desktop apps has recovered, but we're still seeing an outage on transcripts/notes summaries generating on our iOS app.
resolved Jan 29, 2026, 07:08 PM UTC

Our transcription provider for iOS notes is back up and running, so your notes should begin to transcribe/summarize. It may take some time to process the backlog, so if you're having issues then please wait a few minutes and then try pressing 'end' on the note again. If you're having problems, get in touch at [email protected] "[email protected]": mailto:[email protected]!

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Minor January 28, 2026 Granola database connection issues 58m Desktop App, Website, Mobile App

Started Jan 28, 2026, 09:00 AM UTC· resolved Jan 28, 2026, 09:58 AM UTC

investigating Jan 28, 2026, 09:00 AM UTC

We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon!
identified Jan 28, 2026, 09:30 AM UTC

We've identified the issue and are applying a fix - we're beginning to see services recovering now.
resolved Jan 28, 2026, 09:58 AM UTC

The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [email protected] "[email protected]": mailto:[email protected].