Granola incident

Desktop transcription failure rates higher than normal

Minor Resolved View vendor source →

Granola experienced a minor incident on February 4, 2026 affecting Desktop App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 10:13 PM UTC
Resolved
Feb 04, 2026, 10:13 PM UTC
Duration
—
Detected by Pingoru
Feb 04, 2026, 10:13 PM UTC

Affected components

Desktop App

Update timeline

  1. investigating Feb 04, 2026, 09:14 PM UTC

    Status: Investigating We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more. Affected components Desktop App (Partial outage)

  2. identified Feb 04, 2026, 09:50 PM UTC

    Status: Identified We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue. Affected components Desktop App (Partial outage)

  3. resolved Feb 04, 2026, 10:13 PM UTC

    Status: Resolved We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Operational)