Granola incident
Desktop transcription failure rates higher than normal
Affected components
Update timeline
- investigating Feb 04, 2026, 09:14 PM UTC
Status: Investigating We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more. Affected components Desktop App (Partial outage)
- identified Feb 04, 2026, 09:50 PM UTC
Status: Identified We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue. Affected components Desktop App (Partial outage)
- resolved Feb 04, 2026, 10:13 PM UTC
Status: Resolved We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Desktop App (Operational)
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