Granola incident

Claude unable to connect to Granola MCP

Resolved after 1 day, affecting Desktop App, on March 9, 2026.

resolved Mar 10, 2026, 03:55 PM UTC

Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp

Started
Mar 09, 2026, 03:50 PM UTC
Resolved
Mar 10, 2026, 03:55 PM UTC
Duration
1d
Detected by Pingoru
Mar 09, 2026, 03:50 PM UTC

Affected components

Desktop App

Update timeline

  1. investigating Mar 09, 2026, 03:50 PM UTC

    We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this. Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently.

  2. identified Mar 09, 2026, 04:56 PM UTC

    We've identified a possible cause of this and are currently testing a fix. We've also been informed this is affected all Claude products (claude.ai "claude.ai": http://claude.ai, Claude Code and Claude Cowork).

  3. monitoring Mar 10, 2026, 10:01 AM UTC

    We've put a fix in place to mitigate the issues seen with Claude connecting to the Granola MCP yesterday - it looks like we're back up and running again based on our metrics. If you're still having issues with the Granola MCP in Claude, please try disconnecting and reconnecting from the MCP. You can do this at claude.ai/customize/connectors "claude.ai/customize/connectors": http://claude.ai/customize/connectors - click on Granola, then the three dots in the top-right corner and choose Disconnect. Without refreshing the page, choose Connect again. If you're still having issues, please email us at [email protected] "[email protected]": mailto:[email protected].

  4. resolved Mar 10, 2026, 03:55 PM UTC

    Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp

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