Resolved after 2 hours 24 minutes, affecting Mobile App, on June 25, 2026.
Transcribing and generating notes on iOS should be working as normal. If you've got a note that still appears to not be generated, tap it to open and then tap 'end' to retry, If you're still having issues, send us some logs from your device by tapping your profile picture to get to settings, then "contact support" and toggle "include diagnostics".
Affected components
Update timeline
- investigating Jun 25, 2026, 03:37 PM UTC
It looks like the service we use to transcribe notes on iOS is down - we're investigating and will provide an update shortly. Any meetings that you've started transcribing for will be transcribed once we're back up and running.
- investigating Jun 25, 2026, 04:03 PM UTC
We've identified the cause of the issue and some mitigations are showing early signs of recovery. We've got a bit of a backlog of notes to process though, so it might still be a bit slow to get your notes - we'll update here when things are back to normal.
- monitoring Jun 25, 2026, 04:25 PM UTC
We're seeing signs of recovery now - we're working our way through the queue of notes and should be back to normal performance soon.
- resolved Jun 25, 2026, 06:02 PM UTC
Transcribing and generating notes on iOS should be working as normal. If you've got a note that still appears to not be generated, tap it to open and then tap 'end' to retry, If you're still having issues, send us some logs from your device by tapping your profile picture to get to settings, then "contact support" and toggle "include diagnostics".
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