Resolved after 58 minutes, affecting Desktop App and Website and 1 more, on January 28, 2026.
The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [email protected] "[email protected]": mailto:[email protected].
Affected components
Update timeline
- investigating Jan 28, 2026, 09:00 AM UTC
We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon!
- identified Jan 28, 2026, 09:30 AM UTC
We've identified the issue and are applying a fix - we're beginning to see services recovering now.
- resolved Jan 28, 2026, 09:58 AM UTC
The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [email protected] "[email protected]": mailto:[email protected].
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