Granola experienced a minor incident on January 28, 2026 affecting Desktop App and Website and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 09:00 AM UTC
Status: Investigating We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon! Affected components Desktop App (Partial outage) iOS App (Partial outage) Website (Partial outage)
- identified Jan 28, 2026, 09:30 AM UTC
Status: Identified We've identified the issue and are applying a fix - we're beginning to see services recovering now. Affected components Website (Partial outage) Desktop App (Partial outage) iOS App (Partial outage)
- resolved Jan 28, 2026, 09:58 AM UTC
Status: Resolved The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [email protected] "[email protected]": mailto:[email protected]. Affected components Website (Operational) Desktop App (Operational) iOS App (Operational)