Granola incident

Granola Mobile delays in transcribing and summarizing notes

Resolved after 2 hours 36 minutes, affecting Mobile App, on June 2, 2026.

resolved Jun 02, 2026, 02:13 PM UTC

This issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption!

Started
Jun 02, 2026, 11:36 AM UTC
Resolved
Jun 02, 2026, 02:13 PM UTC
Duration
2h 36m
Detected by Pingoru
Jun 02, 2026, 11:36 AM UTC

Affected components

Mobile App

Update timeline

  1. identified Jun 02, 2026, 11:36 AM UTC

    We've identified an issue with Granola Mobile failing to transcribe and summarize some notes. This appears to be an issue with our transcription provider, so we're following up with them. Notes that fail to transcribe as a result of this can be retried later, once this issue is resolved.

  2. resolved Jun 02, 2026, 02:13 PM UTC

    This issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption!

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