Granola experienced a minor incident on January 29, 2026 affecting Desktop App and iOS App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 29, 2026, 06:10 PM UTC
Status: Investigating One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider. On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover. We'll provide another update when we get more information. Affected components Desktop App (Partial outage) iOS App (Partial outage)
- identified Jan 29, 2026, 06:18 PM UTC
Status: Identified Transcription on desktop apps has recovered, but we're still seeing an outage on transcripts/notes summaries generating on our iOS app. Affected components Desktop App (Operational) iOS App (Partial outage)
- resolved Jan 29, 2026, 07:08 PM UTC
Status: Resolved Our transcription provider for iOS notes is back up and running, so your notes should begin to transcribe/summarize. It may take some time to process the backlog, so if you're having issues then please wait a few minutes and then try pressing 'end' on the note again. If you're having problems, get in touch at [email protected] "[email protected]": mailto:[email protected]! Affected components Desktop App (Operational) iOS App (Operational)