Resolved after 45 minutes, affecting Desktop App and Mobile App, on August 16, 2026.
Granola services should now be up and running again - let us know at [email protected] "[email protected]": mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
Affected components
Update timeline
- investigating Aug 16, 2026, 04:24 PM UTC
Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
- monitoring Aug 16, 2026, 04:39 PM UTC
We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues. Apologies for any disruption!
- identified Aug 16, 2026, 05:00 PM UTC
The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
- resolved Aug 16, 2026, 05:10 PM UTC
Granola services should now be up and running again - let us know at [email protected] "[email protected]": mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
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