Granola incident
Speaker identification/separation is not working for some iOS transcripts
Resolved after 3 hours 45 minutes, affecting Mobile App, on April 8, 2026.
We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved!
Affected components
Update timeline
- investigating Apr 08, 2026, 04:59 PM UTC
Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.
- identified Apr 08, 2026, 05:58 PM UTC
We've identified the cause of this issue and we're implementing a fix now.
- monitoring Apr 08, 2026, 07:49 PM UTC
We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems!
- resolved Apr 08, 2026, 08:45 PM UTC
We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved!
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