Speaker identification/separation is not working for some iOS transcripts

Update timeline

1. investigating Apr 08, 2026, 04:59 PM UTC

   Status: Investigating Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.

2. identified Apr 08, 2026, 05:58 PM UTC

   Status: Identified We've identified the cause of this issue and we're implementing a fix now. Affected components iOS App (Degraded performance)

3. monitoring Apr 08, 2026, 07:49 PM UTC

   Status: Monitoring We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at [email protected] "[email protected]": mailto:[email protected] if you're still having problems! Affected components iOS App (Operational)

4. resolved Apr 08, 2026, 08:45 PM UTC

   Status: Resolved We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved! Affected components iOS App (Operational)