Resolved after 1 hour 56 minutes, affecting Desktop App and Mobile App, on September 4, 2026.
Granola services should now be up and running again - let us know at [email protected]: mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
Affected components
Update timeline
- investigating Sep 04, 2026, 01:05 PM UTC
We're seeing reports of some Granola services not working - so far, we've seen reports of new logins failing and notes failing to generate, but we are continuing to investigate.
- monitoring Sep 04, 2026, 01:17 PM UTC
We've auto-rolled back to a previous deployment and Granola services are operational again - apologies for any disruption.
- resolved Sep 04, 2026, 03:02 PM UTC
Granola services should now be up and running again - let us know at [email protected]: mailto:[email protected] if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
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