Resolved after 2 hours 35 minutes, affecting Desktop App and Website and 1 more, on July 16, 2026.
All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai "help.granola.ai": http://help.granola.ai.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:19 AM UTC
We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.
- identified Jul 16, 2026, 08:36 AM UTC
A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working. We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: https://status.workos.com/incidents/b52fkqjzcl20
- monitoring Jul 16, 2026, 10:14 AM UTC
We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.
- resolved Jul 16, 2026, 10:54 AM UTC
All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai "help.granola.ai": http://help.granola.ai.
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