Granola incident
Multilingual transcription on macOS and Windows is down
Resolved after 23 hours 58 minutes, affecting Desktop App, on August 3, 2026.
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
Affected components
Update timeline
- investigating Aug 03, 2026, 05:59 PM UTC
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect. This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
- monitoring Aug 03, 2026, 07:03 PM UTC
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
- resolved Aug 04, 2026, 05:58 PM UTC
This issue is resolved now. Apologies for any disruption!
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