Flutterwave incident

[NGN] Service Restored: Disruption on NGN Card Collections through Interswitch

Resolved after 19 hours 18 minutes, on October 1, 2026.

resolved Oct 02, 2026, 06:11 AM UTC

We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding.

Started
Oct 01, 2026, 10:53 AM UTC
Resolved
Oct 02, 2026, 06:11 AM UTC
Duration
19h 18m
Detected by Pingoru
Oct 01, 2026, 10:53 AM UTC

Update timeline

  1. identified Oct 01, 2026, 10:53 AM UTC

    Dear Valued Merchant, We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.

  2. resolved Oct 02, 2026, 06:11 AM UTC

    We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding.

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