Flutterwave incident

[XOF] Service Restored: Mobile Money Collections

Resolved on September 23, 2026, affecting Collections APIs.

resolved Sep 23, 2026, 05:40 AM UTC

Dear Valued Merchant, You may have experienced a disruption affecting XOF Mobile Money collections through Orange in Burkina Faso, which may have prevented some transactions from completing successfully. The issue has been resolved and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Burkina Faso

Started
Sep 23, 2026, 05:40 AM UTC
Resolved
Sep 23, 2026, 05:40 AM UTC
Duration
–
Detected by Pingoru
Sep 23, 2026, 05:40 AM UTC

Affected components

Collections APIs

Update timeline

  1. resolved Sep 23, 2026, 05:40 AM UTC

    Dear Valued Merchant, You may have experienced a disruption affecting XOF Mobile Money collections through Orange in Burkina Faso, which may have prevented some transactions from completing successfully. The issue has been resolved and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Burkina Faso

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