Flutterwave incident

[XAF] Service Restored: Orange Mobile Money Credit Payments Unavailable

Resolved after 3 hours 42 minutes, affecting Payouts APIs, on October 7, 2026.

resolved Oct 07, 2026, 04:23 PM UTC

We are pleased to inform you that the issue with Orange Money in Burkina Faso has been successfully resolved. Thank you for your patience and understanding.

Started
Oct 07, 2026, 12:40 PM UTC
Resolved
Oct 07, 2026, 04:23 PM UTC
Duration
3h 42m
Detected by Pingoru
Oct 07, 2026, 12:40 PM UTC

Affected components

Payouts APIs

Update timeline

  1. identified Oct 07, 2026, 12:40 PM UTC

    Dear Valued Customer, Some customers may be unable to receive payments through Orange Mobile Money in Burkina Faso, which may delay funds reaching their intended recipients. Our team is working to restore the service as quickly as possible. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Burkina Faso

  2. resolved Oct 07, 2026, 04:23 PM UTC

    We are pleased to inform you that the issue with Orange Money in Burkina Faso has been successfully resolved. Thank you for your patience and understanding.

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