Resolved after 19 hours 16 minutes, affecting Collections APIs, on September 24, 2026.
We are pleased to inform you that the disruption which affected some RWF Mobile Money payments through MTN Rwanda has been successfully resolved. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Rwanda
Affected components
Update timeline
- identified Sep 24, 2026, 11:19 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some RWF Mobile Money payments through MTN Rwanda, which may prevent transactions from completing successfully. We are actively working with the service provider to resolve the issue and will continue to share updates as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Rwanda
- resolved Sep 25, 2026, 06:35 AM UTC
We are pleased to inform you that the disruption which affected some RWF Mobile Money payments through MTN Rwanda has been successfully resolved. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Rwanda
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