Flutterwave incident

[RWF] Service Restored: Disruption affecting MTN transactions

Resolved after 1 day 3 hours, affecting Collections APIs, on October 7, 2026.

resolved Oct 08, 2026, 11:18 AM UTC

We are pleased to inform you that the issue with MTN Rwanda has been successfully resolved. Thank you for your patience and understanding.

Started
Oct 07, 2026, 08:16 AM UTC
Resolved
Oct 08, 2026, 11:18 AM UTC
Duration
1d 3h
Detected by Pingoru
Oct 07, 2026, 08:16 AM UTC

Affected components

Collections APIs

Update timeline

  1. identified Oct 07, 2026, 08:16 AM UTC

    Dear Valued Merchant, We are currently experiencing a disruption affecting some customer debit transactions via MTN Rwanda, which may prevent payments from being completed successfully. Our team is working with the affected provider to restore normal service and minimize the impact on your business. We apologize for the disruption and appreciate your patience and understanding while we work to resolve the issue. Affected Services: Affected Markets: Rwanda

  2. resolved Oct 08, 2026, 11:18 AM UTC

    We are pleased to inform you that the issue with MTN Rwanda has been successfully resolved. Thank you for your patience and understanding.

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