Flutterwave incident

[USD] Service Restored: Reduced Success Rate on Card Payments

Notice Resolved View vendor source →

Flutterwave experienced a notice incident on September 30, 2026, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 01:22 PM UTC
Resolved
Oct 03, 2026, 05:44 AM UTC
Duration
2d 16h
Detected by Pingoru
Sep 30, 2026, 01:22 PM UTC

Update timeline

  1. investigating Sep 30, 2026, 01:22 PM UTC

    Dear Valued Merchant, We are currently seeing a disruption affecting some USD card payments through Kenswitch, resulting in a reduced transaction success rate. We are working with the affected service provider to restore normal the service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.

  2. investigating Oct 03, 2026, 05:44 AM UTC

    We are pleased to inform you that the issue affecting some USD card payments through Kenswitch has been successfully resolved. Thank you for your patience and understanding.

  3. resolved Oct 03, 2026, 05:44 AM UTC

    This incident has been resolved.