Flutterwave incident

[NGN] Service Restored: Issue with Flutterwave MFB Recipient Verification and Notifications

Major Resolved View vendor source →

Flutterwave experienced a major incident on September 23, 2026 affecting Collections APIs, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 08:23 AM UTC
Resolved
Sep 23, 2026, 01:44 PM UTC
Duration
5h 20m
Detected by Pingoru
Sep 23, 2026, 08:23 AM UTC

Affected components

Collections APIs

Update timeline

  1. identified Sep 23, 2026, 08:23 AM UTC

    Dear Valued Merchant, We are currently experiencing a disruption affecting recipient name verification and transaction notifications for NGN payments. Our team is actively investigating the issue and working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

  2. resolved Sep 23, 2026, 01:44 PM UTC

    We are pleased to inform you that the disruption affecting recipient name verification and transaction notifications for NGN payments has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria