Fieldroutes experienced a minor incident on July 1, 2025, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 01, 2025, 05:53 PM UTC
We're currently experiencing an issue where PDF uploads are failing to load. This may impact features such as Route Printing, invoice visibility in the customer portal, and PDF attachments in emails. Our team is actively working on a fix, which is expected to be deployed by the end of the day.
- monitoring Jul 02, 2025, 03:25 PM UTC
We’ve resolved the issue affecting PDF uploads, and any impacted users should see resolution within the next 24 hours.
- resolved Jul 02, 2025, 06:00 PM UTC
We’ve resolved the issue affecting PDF uploads. Thank you for your patience.