Fieldroutes incident

Databases Experiencing Issues Impacting Access, Jobs, Trigger Rules, Webhooks, and Integrations

Resolved after 15 hours 36 minutes, affecting FieldRoutes Web, on July 9, 2025.

resolved Jul 10, 2025, 02:06 PM UTC

This has been resolved and all systems are working as expected now. If you have any additional questions, please contact Support: [email protected]

Started
Jul 09, 2025, 10:30 PM UTC
Resolved
Jul 10, 2025, 02:06 PM UTC
Duration
15h 36m
Detected by Pingoru
Jul 09, 2025, 10:30 PM UTC

Affected components

FieldRoutes Web

Update timeline

  1. investigating Jul 09, 2025, 10:30 PM UTC

    We’re currently experiencing database issues that are preventing access, jobs, trigger rules, and webhooks from running normally for some users. Third-party integrations may also be affected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

  2. resolved Jul 10, 2025, 02:06 PM UTC

    This has been resolved and all systems are working as expected now. If you have any additional questions, please contact Support: [email protected]

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