Fieldroutes incident

AWS Operational Issue Affecting FieldRoutes Performance

Resolved after 2 days 23 hours, affecting FieldRoutes Web, on May 8, 2026.

monitoring May 08, 2026, 06:21 PM UTC

AWS has identified the issue that occurred due a power outage. FieldRoutes users should start seeing access restored and system performance returning to normal. We are continuing to monitor the situation and will share additional information as it becomes available. Please email Support: [email protected] if you have any additional questions and/or concerns.

Started
May 08, 2026, 05:39 PM UTC
Resolved
May 11, 2026, 05:30 PM UTC
Duration
2d 23h
Detected by Pingoru
May 08, 2026, 05:39 PM UTC

Affected components

FieldRoutes Web

Update timeline

  1. investigating May 08, 2026, 05:39 PM UTC

    We are currently aware of an AWS issue that is affecting FieldRoutes users from accessing our services. Our Engineers are in touch with AWS working to gather additional details. We will continue to update the Status Page as more information becomes available. You can also email Support: [email protected] with any additional questions or concerns.

  2. monitoring May 08, 2026, 06:21 PM UTC

    AWS has identified the issue that occurred due a power outage. FieldRoutes users should start seeing access restored and system performance returning to normal. We are continuing to monitor the situation and will share additional information as it becomes available. Please email Support: [email protected] if you have any additional questions and/or concerns.

  3. resolved May 11, 2026, 05:30 PM UTC

    This incident has been resolved.

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