Fieldroutes incident

FieldRoutes Phone System Provider Down

Resolved after 2 hours 50 minutes, on June 12, 2025.

resolved Jun 12, 2025, 09:37 PM UTC

Our phone system provider has implemented a fix, and we’re currently able to take calls. We’re monitoring the system to ensure continued stability. Thank you for your patience.

Started
Jun 12, 2025, 06:46 PM UTC
Resolved
Jun 12, 2025, 09:37 PM UTC
Duration
2h 50m
Detected by Pingoru
Jun 12, 2025, 06:46 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 06:46 PM UTC

    We are currently experiencing an outage with our phone system provider. As a result, FieldRoutes Support is unable to make or receive calls at this time. Note: This does not impact the FieldRoutes software—it remains fully operational. For support, email [email protected]. We’ll share updates as soon as more information becomes available. Thank you.

  2. resolved Jun 12, 2025, 09:37 PM UTC

    Our phone system provider has implemented a fix, and we’re currently able to take calls. We’re monitoring the system to ensure continued stability. Thank you for your patience.

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