Fieldroutes incident

Who Can Schedule Issue

Resolved after 19 hours 5 minutes, affecting FieldRoutes Web, on January 7, 2025.

resolved Jan 08, 2025, 03:08 PM UTC

The "Who Can Schedule" issue on routes has been resolved and this feature is now working as intended.

Started
Jan 07, 2025, 08:02 PM UTC
Resolved
Jan 08, 2025, 03:08 PM UTC
Duration
19h 5m
Detected by Pingoru
Jan 07, 2025, 08:02 PM UTC

Affected components

FieldRoutes Web

Update timeline

  1. identified Jan 07, 2025, 08:02 PM UTC

    Customers are encountering an issue where the 'Who Can Schedule' setting disappears from routes, preventing them from scheduling. Our development team is actively working on a solution and plans to release a fix as soon as possible.

  2. resolved Jan 08, 2025, 03:08 PM UTC

    The "Who Can Schedule" issue on routes has been resolved and this feature is now working as intended.

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