Resolved after 22 hours 33 minutes, affecting Customer Communication - Email and Recurring Billing, on October 15, 2025.
These issues have been resolved. If you have any further questions about these issues, please reach out to support at: [email protected]
Affected components
Update timeline
- investigating Oct 15, 2025, 04:22 PM UTC
Our team is actively working to resolve an issue that prevented recurring billing from generating as expected. This issue is also impacting other processes such as emailing invoices. If you are encountering these issues please email [email protected] Next Update: 3:30pm CST
- monitoring Oct 15, 2025, 09:14 PM UTC
The team has identified the issue and put a fix in place. Recurring billing should be generating successfully now. If you are still noticing issues please contact: [email protected]
- resolved Oct 16, 2025, 02:55 PM UTC
These issues have been resolved. If you have any further questions about these issues, please reach out to support at: [email protected]
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