Resolved after 8 hours 48 minutes, on August 6, 2025.
The drag and drop appointments on routes functionality has been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Support if you continue to experience issues.
Update timeline
- identified Aug 06, 2025, 04:58 PM UTC
We’ve identified an issue affecting the ability to drag and drop appointments on routes for some customers. We appreciate your patience while our team works to implement a fix.
- identified Aug 06, 2025, 04:59 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 07, 2025, 01:47 AM UTC
The drag and drop appointments on routes functionality has been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Support if you continue to experience issues.
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