Fieldroutes incident

Drag and Drop Appointment Issue

Minor Resolved View vendor source →

Fieldroutes experienced a minor incident on August 6, 2025, lasting 8h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 04:58 PM UTC
Resolved
Aug 07, 2025, 01:47 AM UTC
Duration
8h 48m
Detected by Pingoru
Aug 06, 2025, 04:58 PM UTC

Update timeline

  1. identified Aug 06, 2025, 04:58 PM UTC

    We’ve identified an issue affecting the ability to drag and drop appointments on routes for some customers. We appreciate your patience while our team works to implement a fix.

  2. identified Aug 06, 2025, 04:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 07, 2025, 01:47 AM UTC

    The drag and drop appointments on routes functionality has been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Support if you continue to experience issues.