- Detected by Pingoru
- Jul 08, 2026, 01:12 PM UTC
- Resolved
- Jul 08, 2026, 01:23 PM UTC
- Duration
- 11m
Affected: 3E CORE3E PROFORMA3E TEMPLATES3E WORKSPACEADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENT3E CORE3E CORE3E CORE3E CORE3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E IMAGE CONNECT3E IMAGE CONNECT3E IMAGE CONNECT3E PROFORMA3E TEMPLATES3E WORKSPACEADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENT3E DATA INSIGHTS3E IMAGE CONNECT3E PROFORMA3E PROFORMA3E TEMPLATES3E TEMPLATES3E WORKSPACE3E WORKSPACEADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENT
Timeline · 2 updates
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identified Jul 08, 2026, 01:12 PM UTC
3E is inaccessible due to an Azure platform issue. We are working on it.
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resolved Jul 08, 2026, 01:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 06:42 PM UTC
- Resolved
- May 15, 2026, 07:56 PM UTC
- Duration
- 1h 13m
Affected: 3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA
Timeline · 2 updates
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investigating May 15, 2026, 06:42 PM UTC
We are currently investigating an issue affecting 3E Cloud LIVE services. Current status: Investigating. Current impact: Partial Outage. Impacted components: - 3E Proforma Customer impact summary: - Customers may experience intermittent failures or limited access in the affected services. Next update: - We will provide another update as soon as more information is available.
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resolved May 15, 2026, 07:56 PM UTC
The issue impacting some customers using 3E Proforma has been resolved. Our teams implemented corrective actions to restore normal functionality, and services are now operating as expected. We will continue to monitor the environment to ensure ongoing stability.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 10:31 AM UTC
- Resolved
- Apr 29, 2026, 12:03 PM UTC
- Duration
- 1h 32m
Affected: 3E CORE
Timeline · 4 updates
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identified Apr 29, 2026, 10:31 AM UTC
We’re aware of an issue causing intermittent slowness and bad gateway errors for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
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monitoring Apr 29, 2026, 11:09 AM UTC
We have identified the issue and closely monitoring.
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monitoring Apr 29, 2026, 11:11 AM UTC
We are continuing to monitor for any further issues.
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resolved Apr 29, 2026, 12:03 PM UTC
The performance degradation and bad gateway errors impacting 3E have been resolved. Service has returned to normal levels
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 05:14 PM UTC
- Resolved
- Apr 24, 2026, 09:52 PM UTC
- Duration
- 4h 38m
Affected: SUPPORTING COMPONENTSSUPPORTING COMPONENTS
Timeline · 8 updates
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investigating Apr 24, 2026, 05:14 PM UTC
We are currently investigating reports of performance degradation impacting the integration between 3E and EBH validation processing. Our teams are actively working to identify the root cause and will provide updates as more information becomes available.
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investigating Apr 24, 2026, 05:15 PM UTC
We are currently experiencing performance degradation impacting the 3E to EBH validation integration. Our teams have identified that an application service component became temporarily unavailable and is in the process of recovering. We are actively monitoring the recovery and will provide further updates shortly.
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identified Apr 24, 2026, 05:16 PM UTC
We are currently experiencing performance degradation impacting the 3E to EBH validation integration. Our teams have identified that an application service component became temporarily unavailable and is in the process of recovering. We are actively monitoring the recovery and will provide further updates shortly.
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investigating Apr 24, 2026, 06:22 PM UTC
We are continuing to investigate the performance degradation impacting the 3E to EBH validation integration. Our teams are actively working to restore normal performance as quickly as possible.
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identified Apr 24, 2026, 06:57 PM UTC
We are currently experiencing performance degradation impacting the 3E to EBH validation integration. This is related to an ongoing issue affecting our cloud service provider in the region, where mitigation efforts are in progress. Some customers may begin to see gradual improvements; however, full recovery has not yet been confirmed. We are closely monitoring the situation and will provide further updates as more information becomes available.
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monitoring Apr 24, 2026, 08:10 PM UTC
Our cloud service provider has identified the issue and is actively implementing mitigation actions. Some customers may begin to see improvements as recovery progresses; however, full resolution is still in progress. We will continue to monitor closely and provide further updates as more information becomes available.
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monitoring Apr 24, 2026, 08:52 PM UTC
Mitigation efforts are ongoing, and we are seeing improvements in some areas. At the same time, we are monitoring for potential fluctuations in performance as recovery continues. Our teams remain actively engaged and we will provide further updates as more information becomes available.
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resolved Apr 24, 2026, 09:52 PM UTC
The performance degradation impacting the 3E to EBH validation integration has been resolved. Service has returned to normal levels.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 01:59 PM UTC
- Resolved
- Mar 02, 2026, 03:04 PM UTC
- Duration
- 1h 5m
Affected: 3E CORE
Timeline · 4 updates
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investigating Mar 02, 2026, 01:59 PM UTC
We are currently investigating an issue that is impacting some customers. Our teams are actively working to identify the affected resource and determine the root cause. We will provide an update as soon as more information becomes available.
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identified Mar 02, 2026, 02:06 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 02, 2026, 02:10 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 02, 2026, 03:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 07:06 PM UTC
- Resolved
- Feb 02, 2026, 08:29 PM UTC
- Duration
- 1h 22m
Affected: 3E CORE3E CORE3E CORE3E CORE3E CORE3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACE
Timeline · 2 updates
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identified Feb 02, 2026, 07:06 PM UTC
We’re aware of an issue causing intermittent slowness for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
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resolved Feb 02, 2026, 08:29 PM UTC
Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2026, 04:59 PM UTC
- Resolved
- Jan 13, 2026, 10:45 PM UTC
- Duration
- 5h 46m
Affected: 3E CORE3E PROFORMA
Timeline · 2 updates
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investigating Jan 13, 2026, 04:59 PM UTC
We are investigating reports of intermittent slowness affecting some 3E users. The service remains available, and our teams are actively monitoring performance and working to identify the cause. Further updates will be shared as needed.
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resolved Jan 13, 2026, 10:45 PM UTC
The intermittent slowness affecting some 3E users has been resolved. Performance has returned to normal, and we continue to monitor the environment to ensure stability. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 09, 2026, 08:51 PM UTC
- Resolved
- Jan 09, 2026, 10:20 PM UTC
- Duration
- 1h 29m
Affected: 3E CORE3E WORKSPACE
Timeline · 4 updates
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investigating Jan 09, 2026, 08:51 PM UTC
We are currently investigating an issue that is impacting some customers in the US. Our teams are actively working to identify the affected resource and determine the root cause. We will provide an update as soon as more information becomes available.
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investigating Jan 09, 2026, 10:01 PM UTC
We are continuing to investigate this issue.
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investigating Jan 09, 2026, 10:02 PM UTC
We are continuing to investigate this issue.
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resolved Jan 09, 2026, 10:20 PM UTC
Service has been fully restored. The issue was related to an external service provider dependency. We are monitoring closely and no further impact is expected.
Read the full incident report →
- Detected by Pingoru
- Dec 30, 2025, 06:36 PM UTC
- Resolved
- Dec 30, 2025, 11:55 PM UTC
- Duration
- 5h 19m
Affected: 3E CORE
Timeline · 3 updates
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investigating Dec 30, 2025, 06:36 PM UTC
We are currently investigating reports of intermittent performance degradation affecting a subset of users. Our teams are actively analyzing the issue and will provide updates as more information becomes available.
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monitoring Dec 30, 2025, 07:04 PM UTC
Mitigation actions have been applied and service performance is stabilizing. We are actively monitoring the platform to ensure continued recovery and will provide an update if conditions change.
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resolved Dec 30, 2025, 11:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 03, 2025, 11:28 AM UTC
- Resolved
- Nov 03, 2025, 12:38 PM UTC
- Duration
- 1h 10m
Affected: 3E COREUSA3E CORE3E PROFORMA3E TEMPLATES3E WORKSPACEADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENT
Timeline · 4 updates
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investigating Nov 03, 2025, 11:28 AM UTC
We are currently investigating an issue that is impacting some customers in the US. Our teams are actively working to identify the affected resource and determine the root cause. We will provide an update as soon as more information becomes available.
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monitoring Nov 03, 2025, 11:41 AM UTC
We detected an intermittent Azure Infrastructure issue while accessing remote file storage. We are not seeing any issue right now.
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monitoring Nov 03, 2025, 11:42 AM UTC
We are continuing to monitor for any further issues.
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resolved Nov 03, 2025, 12:38 PM UTC
The incident is resolved. We are waiting for an RCA from Microsoft.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:05 PM UTC
- Resolved
- Oct 30, 2025, 01:44 AM UTC
- Duration
- 9h 38m
Affected: 3E CORE3E CORE3E CORE3E CORE3E COREUSA3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E IMAGE CONNECT3E CORE3E IMAGE CONNECT3E IMAGE CONNECT3E IMAGE CONNECT3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E TEMPLATES3E TEMPLATES3E TEMPLATES3E TEMPLATES3E TEMPLATES3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACEADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTSUPPORTING COMPONENTSSUPPORTING COMPONENTSSUPPORTING COMPONENTSSUPPORTING COMPONENTSIMPLEMENTATION ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENT
Timeline · 6 updates
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investigating Oct 29, 2025, 04:05 PM UTC
We are currently investigating reports of an issue impacting customers using 3E and EBH. Our teams are working to identify the affected resource and determine the cause. We will share updates as more information becomes available
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investigating Oct 29, 2025, 04:26 PM UTC
We are currently experiencing an issue impacting multiple components across the 3E and EBH platforms. Customers may experience degraded performance or limited access to certain services. This issue is related to an ongoing Microsoft Azure incident that is affecting our underlying infrastructure. Microsoft engineers are actively investigating, and our teams are closely monitoring the situation and working to mitigate impact. Further updates will be provided as more information becomes available.
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investigating Oct 29, 2025, 04:40 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 29, 2025, 08:39 PM UTC
We are seeing recovery across multiple 3E components, and services are gradually coming back online. Some customers may still experience intermittent access or degraded performance as systems continue to stabilize. This incident remains linked to a broader Microsoft Azure issue, and our teams are actively monitoring system health while working closely with Microsoft to ensure full restoration. Further updates will be provided as recovery progresses.
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monitoring Oct 29, 2025, 09:45 PM UTC
Microsoft has confirmed that today’s service disruptions were caused by an Azure Front Door configuration issue. Recovery actions are in progress, and services across 3E and EBH are gradually being restored. Customers may still experience intermittent access or degraded performance as Microsoft completes recovery and re-routes traffic through healthy nodes. We are closely monitoring the situation and will provide updates as Microsoft releases further information.
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resolved Oct 30, 2025, 01:44 AM UTC
The service disruption affecting 3E, Workspace and EBH platforms has been resolved. All services have returned to normal operation. We will continue to monitor system performance
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 06:15 PM UTC
- Resolved
- Oct 24, 2025, 02:33 PM UTC
- Duration
- 20h 17m
Affected: 3E CORE3E WORKSPACE
Timeline · 3 updates
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investigating Oct 23, 2025, 06:15 PM UTC
We are currently investigating an issue that is impacting some customers. Our teams are actively working to identify the affected resource and determine the root cause. We will provide an update as soon as more information becomes available.
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monitoring Oct 23, 2025, 06:55 PM UTC
The issue impacting some customers has been resolved, and services are now operating normally. Our teams continue to investigate the root cause and are working on preventing recurrence. We are closely monitoring system performance and will provide an update once the investigation is complete.
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resolved Oct 24, 2025, 02:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 10:16 AM UTC
- Resolved
- Oct 09, 2025, 05:07 PM UTC
- Duration
- 6h 51m
Affected: 3E CORE3E CORE3E CORE3E CORE3E COREUSA3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E IMAGE CONNECT3E CORE3E IMAGE CONNECT3E IMAGE CONNECT3E IMAGE CONNECT3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E TEMPLATES3E TEMPLATES3E TEMPLATES3E TEMPLATES3E TEMPLATES3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACE3E WORKSPACEADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTSUPPORTING COMPONENTSSUPPORTING COMPONENTSSUPPORTING COMPONENTSSUPPORTING COMPONENTSIMPLEMENTATION ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTPREVIEW ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENTIMPLEMENTATION ENVIRONMENT
Timeline · 6 updates
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investigating Oct 09, 2025, 10:16 AM UTC
Some of the 3E services in UK and West Europe are intermittently down. We are investigating the issue with highest priority. It could be because of Azure Front Door issue reported by Microsoft. We are working closely with them.
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investigating Oct 09, 2025, 10:20 AM UTC
We are continuing to investigate this issue.
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investigating Oct 09, 2025, 10:55 AM UTC
We are continuing to investigate this issue.
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investigating Oct 09, 2025, 12:44 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 09, 2025, 12:45 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 09, 2025, 05:07 PM UTC
The intermittent service disruptions affecting 3E services in UK, West Europe and Australia have been resolved. All services are now operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2025, 04:31 PM UTC
- Resolved
- Oct 06, 2025, 09:16 PM UTC
- Duration
- 4h 45m
Affected: 3E CORE3E CORE
Timeline · 3 updates
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investigating Oct 06, 2025, 04:31 PM UTC
We are aware of an issue where some users are unable to access 3E. Affected users encounter a blank screen upon attempting to connect, with no error message displayed. Initial reports indicate the issue impacts multiple customers across regions, including the US and CANADA regions. Some internal Support users are also experiencing the same behavior when accessing customer environments. Our engineering team is actively investigating and has engaged Microsoft for assistance. An active case is being assigned to their team to help identify and resolve the underlying issue. We will provide an update as soon as more information is available.
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monitoring Oct 06, 2025, 06:14 PM UTC
We have implemented a fix for this issue and are currently monitoring the results to ensure stability. If you continue to experience problems, please clear your cache by following the instructions in our help article: E-16723
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resolved Oct 06, 2025, 09:16 PM UTC
This incident has been resolved.
Read the full incident report →
Critical September 15, 2025 - Detected by Pingoru
- Sep 15, 2025, 02:24 PM UTC
- Resolved
- Sep 16, 2025, 02:36 PM UTC
- Duration
- 1d
Affected: 3E WORKSPACE3E WORKSPACE3E WORKSPACE
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2025, 08:00 PM UTC
- Resolved
- Aug 25, 2025, 10:17 PM UTC
- Duration
- 2h 17m
Affected: 3E WORKSPACE3E WORKSPACE
Timeline · 2 updates
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investigating Aug 25, 2025, 08:00 PM UTC
Some customers may find that 3E Workspace application access is not available due to an issue with Microsoft’s Front Door CDN service. While the application itself remains operational, availability may be impacted. Our team is actively working with Microsoft and monitoring the situation closely to ensure a resolution. We will provide further updates as they become available. We appreciate your patience and understanding.
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resolved Aug 25, 2025, 10:17 PM UTC
Microsoft identified and remediated the issue within their CDN infrastructure. Once their service was restored, customer access to the 3E Workspace application returned to normal. All services are now fully available. We have confirmed with our monitoring that the application is functioning as expected. No further impact is anticipated. Thank you for your patience while this was addressed.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2025, 12:09 PM UTC
- Resolved
- Feb 18, 2025, 10:26 PM UTC
- Duration
- 10h 16m
Timeline · 2 updates
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identified Feb 18, 2025, 12:09 PM UTC
The scheduled maintenance for the planned upgrades has been canceled. We are currently working on updating the maintenance schedule and will provide further details soon. Thank you for your patience and understanding.
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resolved Feb 18, 2025, 10:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2025, 03:42 PM UTC
- Resolved
- Jan 13, 2025, 03:46 PM UTC
- Duration
- 3m
Affected: 3E CORE3E PROFORMA3E TEMPLATES3E WORKSPACEADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSPREVIEW ENVIRONMENT
Timeline · 6 updates
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identified Jan 09, 2025, 03:14 PM UTC
Microsoft Azure, our cloud provider is experiencing network issues from their side in the East US2 region. They are currently working on to mitigate the network issues and keeping us posted on further updates. The current impact is that there are networking connectivity issues with various Azure services in East US2 region. This will result in intermittent connectivity issues and failures in 3E until it's fully resolved on the Azure side. We are currently working with Microsoft Azure team to help bring the platform back to healthy state.
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identified Jan 09, 2025, 03:56 PM UTC
We are continuing to work on a fix for this issue.
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identified Jan 13, 2025, 03:31 PM UTC
We are continuing to work on a fix for this issue.
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identified Jan 13, 2025, 03:42 PM UTC
Mitigated - Networking issues in Azure Impacting 3E and Integrations in US
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identified Jan 13, 2025, 03:44 PM UTC
Mitigated - Networking issues in Azure Impacting 3E and Integrations in US
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resolved Jan 13, 2025, 03:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 11, 2024, 04:35 PM UTC
- Resolved
- Dec 11, 2024, 04:55 PM UTC
- Duration
- 20m
Affected: 3E TEMPLATES
Timeline · 3 updates
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investigating Dec 11, 2024, 04:35 PM UTC
We are experiencing technical difficulties which impacts your use of 3E Templates - Printing functionality. We are actively investigating and will continue to provide updates.
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monitoring Dec 11, 2024, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 11, 2024, 04:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 11, 2024, 03:57 PM UTC
- Resolved
- Nov 11, 2024, 07:42 PM UTC
- Duration
- 3h 44m
Affected: 3E PROFORMA3E PROFORMA
Timeline · 4 updates
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investigating Nov 11, 2024, 03:57 PM UTC
We are currently investigating this issue.
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investigating Nov 11, 2024, 04:01 PM UTC
We are continuing to investigate this issue.
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investigating Nov 11, 2024, 05:41 PM UTC
We are continuing to investigate this issue.
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resolved Nov 11, 2024, 07:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2024, 03:11 PM UTC
- Resolved
- Sep 19, 2024, 03:31 PM UTC
- Duration
- 20m
Affected: 3E WORKSPACE
Timeline · 4 updates
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investigating Sep 19, 2024, 03:11 PM UTC
We are taking necessary mitigation steps to bring Workspace back to full operational status.
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identified Sep 19, 2024, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 19, 2024, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 19, 2024, 03:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2024, 04:00 PM UTC
- Resolved
- Sep 10, 2024, 05:51 PM UTC
- Duration
- 1h 51m
Timeline · 2 updates
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investigating Sep 10, 2024, 04:00 PM UTC
We are currently investigating this issue.
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resolved Sep 10, 2024, 05:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2024, 03:34 PM UTC
- Resolved
- Aug 15, 2024, 04:09 PM UTC
- Duration
- 1d
Timeline · 2 updates
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investigating Aug 14, 2024, 03:34 PM UTC
Please be advised that we are noticing intermittent issues accessing 3E application. We are currently investigating the issue.
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resolved Aug 15, 2024, 04:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2024, 12:53 PM UTC
- Resolved
- Jul 30, 2024, 10:02 PM UTC
- Duration
- 9h 8m
Affected: 3E CORE3E IMAGE CONNECT3E PROFORMA3E PROFORMA3E TEMPLATES3E TEMPLATES3E WORKSPACE3E WORKSPACEADVANCED FINANCIAL SOLUTIONSADVANCED FINANCIAL SOLUTIONSSUPPORTING COMPONENTSSUPPORTING COMPONENTSPREVIEW ENVIRONMENTPREVIEW ENVIRONMENT
Timeline · 3 updates
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investigating Jul 30, 2024, 12:53 PM UTC
Microsoft is investigating an issue impacting Azure services. This issue is affecting the 3E suite of products, intermittently. More details will be provided as they become available. If your experiencing issues, please contact Elite support.
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monitoring Jul 30, 2024, 03:37 PM UTC
Microsoft has reported that they have implemented networking configuration changes to address its Azure issues and have performed failovers to alternate networking paths to provide relief. Microsoft has observed that their monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards. As a result, we are downgrading status from major to minor as all customers have been able to get back into 3E. We are continuing to proactively monitor for updates from Microsoft. If any changes occur, we will let you know, including when the incident is fully resolved. If you experience further issues, please create a case with Elite Support.
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resolved Jul 30, 2024, 10:02 PM UTC
Microsoft has stated that as of July 30, 2024 21:33 UTC that Azure services in all regions are restored. We are resolving this incident. If there are any other incidents, please contact Elite Support.
Read the full incident report →
