Elite 3E Cloud systems incident

[LIVE] Partial Outage - Investigating Service Incident

Elite 3E Cloud systems experienced a major incident on May 15, 2026 affecting 3E PROFORMA and 3E PROFORMA and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started: May 15, 2026, 06:42 PM UTC
Resolved: May 15, 2026, 07:56 PM UTC
Duration: 1h 13m
Detected by Pingoru: May 15, 2026, 06:42 PM UTC

Affected components

3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA

Update timeline

investigating May 15, 2026, 06:42 PM UTC

We are currently investigating an issue affecting 3E Cloud LIVE services. Current status: Investigating. Current impact: Partial Outage. Impacted components: - 3E Proforma Customer impact summary: - Customers may experience intermittent failures or limited access in the affected services. Next update: - We will provide another update as soon as more information is available.
resolved May 15, 2026, 07:56 PM UTC

The issue impacting some customers using 3E Proforma has been resolved. Our teams implemented corrective actions to restore normal functionality, and services are now operating as expected. We will continue to monitor the environment to ensure ongoing stability.