Elite 3E Cloud systems incident

3E and 3E Workspace - partial outage/degraded performance

Minor Resolved View vendor source →

Elite 3E Cloud systems experienced a minor incident on October 23, 2025 affecting 3E CORE and 3E WORKSPACE, lasting 20h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 06:15 PM UTC
Resolved
Oct 24, 2025, 02:33 PM UTC
Duration
20h 17m
Detected by Pingoru
Oct 23, 2025, 06:15 PM UTC

Affected components

3E CORE3E WORKSPACE

Update timeline

  1. investigating Oct 23, 2025, 06:15 PM UTC

    We are currently investigating an issue that is impacting some customers. Our teams are actively working to identify the affected resource and determine the root cause. We will provide an update as soon as more information becomes available.

  2. monitoring Oct 23, 2025, 06:55 PM UTC

    The issue impacting some customers has been resolved, and services are now operating normally. Our teams continue to investigate the root cause and are working on preventing recurrence. We are closely monitoring system performance and will provide an update once the investigation is complete.

  3. resolved Oct 24, 2025, 02:33 PM UTC

    This incident has been resolved.