Elite 3E Cloud systems incident

Intermittent Slowness – 3E NA

Minor Resolved View vendor source →

Elite 3E Cloud systems experienced a minor incident on January 13, 2026 affecting 3E CORE and 3E PROFORMA, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 04:59 PM UTC
Resolved
Jan 13, 2026, 10:45 PM UTC
Duration
5h 46m
Detected by Pingoru
Jan 13, 2026, 04:59 PM UTC

Affected components

3E CORE3E PROFORMA

Update timeline

  1. investigating Jan 13, 2026, 04:59 PM UTC

    We are investigating reports of intermittent slowness affecting some 3E users. The service remains available, and our teams are actively monitoring performance and working to identify the cause. Further updates will be shared as needed.

  2. resolved Jan 13, 2026, 10:45 PM UTC

    The intermittent slowness affecting some 3E users has been resolved. Performance has returned to normal, and we continue to monitor the environment to ensure stability. Thank you for your patience.