Elite 3E Cloud systems incident

Intermittent Slowness – 3E and EBH

Elite 3E Cloud systems experienced a minor incident on February 2, 2026 affecting 3E CORE and 3E CORE and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started: Feb 02, 2026, 07:06 PM UTC
Resolved: Feb 02, 2026, 08:29 PM UTC
Duration: 1h 22m
Detected by Pingoru: Feb 02, 2026, 07:06 PM UTC

Affected components

3E CORE3E CORE3E CORE3E CORE3E CORE3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA3E PROFORMA

Update timeline

identified Feb 02, 2026, 07:06 PM UTC

We’re aware of an issue causing intermittent slowness for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
resolved Feb 02, 2026, 08:29 PM UTC

Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.