Elite 3E Cloud systems incident
Intermittent slowness and bad gateway errors
Elite 3E Cloud systems experienced a notice incident on April 29, 2026 affecting 3E CORE, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
3E CORE
Update timeline
- identified Apr 29, 2026, 10:31 AM UTC
We’re aware of an issue causing intermittent slowness and bad gateway errors for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
- monitoring Apr 29, 2026, 11:09 AM UTC
We have identified the issue and closely monitoring.
- monitoring Apr 29, 2026, 11:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 29, 2026, 12:03 PM UTC
The performance degradation and bad gateway errors impacting 3E have been resolved. Service has returned to normal levels