EBSCO Outage History
EBSCO is up right nowPingoru has recorded 53 incidents for EBSCO: 33 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 23 of 720 (3%) |
| May 2026 | 4 | 6 of 744 (1%) |
| June 2026 | 2 | 27 of 720 (4%) |
| July 2026 | 3 | 10 of 744 (1%) |
| August 2026 | 3 | 52 of 744 (7%) |
| September 2026 | 2 | 6 of 720 (1%) |
| October 2026 | 4 | 25 of 520 (5%) |
Incidents, newest first
Major October 21, 2026 Service Issue Reported – Stacks Access Issues 22h 4m Stacks
Started Oct 21, 2026, 04:36 PM UTC· resolved Oct 22, 2026, 02:41 PM UTC
- investigating Oct 21, 2026, 04:36 PM UTC
We have received reports of some STACKS customers experiencing access issues to their websites. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Oct 22, 2026, 02:41 PM UTC
The issues customers reported with Stacks access are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major October 20, 2026 Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues 49m EBSCOhost Research Databases, EBSCO Discovery Service
Started Oct 20, 2026, 12:14 PM UTC· resolved Oct 20, 2026, 01:03 PM UTC
- investigating Oct 20, 2026, 12:14 PM UTC
We have received reports of an issue when attempting to access EBSCO Discovery Service and EBSCOhost via OpenAthens. OpenAthens is aware of this issue and is working to restore service. We will update this page when more information is available.
- resolved Oct 20, 2026, 01:03 PM UTC
The issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support. Please refer to the OpenAthens status page for more information: https://status.openathens.net/
Critical October 16, 2026 Service Issue Reported – EBSCONET 1h 3m EBSCONET
Started Oct 16, 2026, 01:26 AM UTC· resolved Oct 16, 2026, 02:29 AM UTC
- investigating Oct 16, 2026, 01:26 AM UTC
We have received reports of users being unable to log in to EBSCONET. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Oct 16, 2026, 02:29 AM UTC
This incident has been resolved.
Critical October 6, 2026 Service Issue Reported – Mosaic 59m Mosaic
Started Oct 06, 2026, 05:07 PM UTC· resolved Oct 06, 2026, 06:06 PM UTC
- investigating Oct 06, 2026, 05:07 PM UTC
We have received reports of an issue with Mosaic, specifically, Mosaic is inaccessible at the moment. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Oct 06, 2026, 06:06 PM UTC
The issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice September 3, 2026 Service Issue Reported – ***STACKS*** 4h 59m Stacks
Started Sep 03, 2026, 03:15 PM UTC· resolved Sep 03, 2026, 08:15 PM UTC
- investigating Sep 03, 2026, 03:15 PM UTC
We have received reports of an issue with **STACKS**, specifically intermittent issues with STACKS timing out or resolving in a 504 error. Our engineering teams are currently investigating the issue, and we will update this page when more information is available.
- identified Sep 03, 2026, 03:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 03, 2026, 08:15 PM UTC
This incident has been resolved.
Major September 1, 2026 Service Issue Reported – EBSCO System error when accessing persistent links 55m EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder
Started Sep 01, 2026, 03:25 PM UTC· resolved Sep 01, 2026, 04:21 PM UTC
- investigating Sep 01, 2026, 03:25 PM UTC
We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Sep 01, 2026, 04:21 PM UTC
The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major August 3, 2026 Service Issue Reported – EBSCO Discovery Service and EBSCOhost Search Unavailable 20m EBSCOhost Research Databases, EBSCO Discovery Service
Started Aug 03, 2026, 12:57 PM UTC· resolved Aug 03, 2026, 01:17 PM UTC
- investigating Aug 03, 2026, 12:57 PM UTC
We have received reports of an issue with EBSCO Discovery Service and EBSCOhost Research Databases, specifically, searches returning a Search Unavailable error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Aug 03, 2026, 01:17 PM UTC
The searching issue customers reported with EBSCO Discovery Service and EBSCOhost Research Databases is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor July 22, 2026 eBook order fulfillment in ECM, GOBI and Mosiac is delayed. 7h 59m EBSCOhost Collection Manager, GOBI, Mosaic
Started Jul 22, 2026, 08:28 PM UTC· resolved Jul 23, 2026, 04:27 AM UTC
- investigating Jul 22, 2026, 08:28 PM UTC
Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.
- resolved Jul 23, 2026, 04:27 AM UTC
The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major July 13, 2026 Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API *** 37m EBSCOhost Research Databases, EBSCO Discovery Service
Started Jul 13, 2026, 04:27 PM UTC· resolved Jul 13, 2026, 05:05 PM UTC
- investigating Jul 13, 2026, 04:27 PM UTC
We have received reports of an issue with EDS and EBSCOhost New UI. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jul 13, 2026, 04:46 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 13, 2026, 04:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2026, 05:05 PM UTC
This incident has been resolved.
Major July 6, 2026 Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery Service 51m EBSCOhost Research Databases, EBSCO Discovery Service
Started Jul 06, 2026, 11:03 AM UTC· resolved Jul 06, 2026, 11:54 AM UTC
- investigating Jul 06, 2026, 11:03 AM UTC
We have received reports of an issue with EBSCOHost Research Databases and EBSCO Discovery Service, specifically, unable to access content. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Jul 06, 2026, 11:54 AM UTC
The issues customers reported with EBSCOHost Research Databases; EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major June 24, 2026 Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder*** 2h 18m DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health and 10 more
Started Jun 24, 2026, 06:58 AM UTC· resolved Jun 24, 2026, 09:17 AM UTC
- investigating Jun 24, 2026, 06:58 AM UTC
We have received reports of an issue with EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jun 24, 2026, 07:12 AM UTC
We are continuing to investigate this issue.
- investigating Jun 24, 2026, 07:39 AM UTC
We are continuing to investigate this issue.
- investigating Jun 24, 2026, 07:39 AM UTC
We are continuing to investigate this issue.
- identified Jun 24, 2026, 08:56 AM UTC
Our engineering teams have identified the issue impacting our products and are currently working to resolve this issue. We will update this page when more information is available.
- monitoring Jun 24, 2026, 09:11 AM UTC
We appreciate your patience while we investigated the reported system issue. Currently we have resolved the following: *EBSCO Discovery Service, *EBSCO eBooks, *EBSCO Mobile App, *EBSCOhost Research Databases, *Explora, *Flipster, *Full Text Finder Resolver, *Holdings and Link Management, *OpenURL Connection, *Publication Finder, *EBSCO Discovery Service API, *DynaMed Decisions, *DynaMed, *DynaMedex, *Dynamic Health. If you do not see your issue updated, we are continuing to investigate and resolve the issues and will provide additional updates as information is available.
- resolved Jun 24, 2026, 09:17 AM UTC
The issues reported are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major June 9, 2026 Service Issue Reported – ***Multiple Services*** 1d DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health and 12 more
Started Jun 09, 2026, 02:55 AM UTC· resolved Jun 10, 2026, 03:17 AM UTC
- investigating Jun 09, 2026, 02:55 AM UTC
We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jun 09, 2026, 03:08 AM UTC
We are continuing to investigate this issue.
- investigating Jun 09, 2026, 03:31 AM UTC
We are continuing to investigate this issue.
- identified Jun 09, 2026, 05:14 AM UTC
Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue. Various EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.
- identified Jun 09, 2026, 08:08 AM UTC
EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.
- monitoring Jun 09, 2026, 09:39 AM UTC
Our Engineering teams have successfully deployed solutions to the majority of our products. We will continue to monitor all services.
- monitoring Jun 09, 2026, 11:05 AM UTC
Further progress has been made. At this time, availability has been resoirted to all services with the exception of: - Holdings and Link Management - Full Text Finder - openurl-connection-ui - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards resolution for these remaining product lines.
- monitoring Jun 09, 2026, 01:21 PM UTC
Further progress has been made in restoring services. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Full Text Finder - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards a resolution for these remaining product lines.
- monitoring Jun 09, 2026, 02:37 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 09, 2026, 03:22 PM UTC
Further progress has been made in restoring services. The following systems are functional but experiencing data delays: Holdings and Link Management Folio - HoldingsIQ Our Engineering teams continue to work towards a resolution for these remaining products.
- resolved Jun 10, 2026, 03:17 AM UTC
The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Critical May 29, 2026 Service Issue Reported – Multiple Services 1h 3m EBSCOadmin, EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager
Started May 29, 2026, 04:15 PM UTC· resolved May 29, 2026, 05:19 PM UTC
- investigating May 29, 2026, 04:15 PM UTC
We have received reports that multiple interfaces are currently unavailable. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- monitoring May 29, 2026, 04:44 PM UTC
We have identified the issues impacting services deployed fixes. Our engineering teams are currently monitoring and we will update this page when more information is available.
- resolved May 29, 2026, 05:19 PM UTC
The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major May 12, 2026 eBooks returning - "Error occurred please try again later" messages 25m EBSCO eBooks
Started May 12, 2026, 03:38 PM UTC· resolved May 12, 2026, 04:04 PM UTC
- investigating May 12, 2026, 03:38 PM UTC
We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved May 12, 2026, 04:04 PM UTC
The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor May 8, 2026 Service Issue Reported – ***EBSCO eBooks Leads to error*** 1h 5m EBSCO eBooks
Started May 08, 2026, 03:52 PM UTC· resolved May 08, 2026, 04:57 PM UTC
- investigating May 08, 2026, 03:52 PM UTC
We have received reports of an issue with **eBooks***, specifically, **users receiving an error when attempting to access full text for some titles**. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- identified May 08, 2026, 04:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 08, 2026, 04:57 PM UTC
The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice May 4, 2026 GOBI is currently unavailable 3h 27m GOBI
Started May 04, 2026, 08:51 PM UTC· resolved May 05, 2026, 12:18 AM UTC
- investigating May 04, 2026, 08:51 PM UTC
GOBI is currently unavailable. We are urgently working to restore access. We apologize for this interruption.
- monitoring May 04, 2026, 10:37 PM UTC
GOBI is now available, and we are monitoring to ensure continued availability. Thank you for your patience!
- resolved May 05, 2026, 12:18 AM UTC
This incident has been resolved. Thank you for your patience.
Minor April 8, 2026 Service Issue Reported – Adobe DRM Full eBook Downloads Error 23h 21m EBSCO eBooks
Started Apr 08, 2026, 01:12 PM UTC· resolved Apr 09, 2026, 12:34 PM UTC
- investigating Apr 08, 2026, 01:12 PM UTC
We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Apr 09, 2026, 12:34 PM UTC
The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice March 27, 2026 Service Issue Reported – ***Full Text Finder Resolver-Timeout Error *** 22m Full Text Finder Resolver
Started Mar 27, 2026, 02:05 PM UTC· resolved Mar 27, 2026, 02:27 PM UTC
- investigating Mar 27, 2026, 02:05 PM UTC
We have received reports of an issue with Full Text Finder Resolver, specifically, customers are getting an upstream request timeout error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 27, 2026, 02:27 PM UTC
The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor March 26, 2026 Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues 9m EBSCOhost Research Databases, EBSCO Discovery Service
Started Mar 26, 2026, 04:15 PM UTC· resolved Mar 26, 2026, 04:25 PM UTC
- investigating Mar 26, 2026, 04:15 PM UTC
We have received reports of issues with EBSCOhost and EBSCO Discovery Service, specifically, personalization features, functionality, and resource linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 26, 2026, 04:25 PM UTC
The issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major March 14, 2026 Service Issue Reported – Flipster 37m Flipster
Started Mar 14, 2026, 03:39 PM UTC· resolved Mar 14, 2026, 04:16 PM UTC
- investigating Mar 14, 2026, 03:39 PM UTC
We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 14, 2026, 04:16 PM UTC
The issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor March 10, 2026 Service Issue Reported – Displaying PDFs on EHOST 2h 29m EBSCOhost Research Databases
Started Mar 10, 2026, 10:47 AM UTC· resolved Mar 10, 2026, 01:16 PM UTC
- investigating Mar 10, 2026, 10:47 AM UTC
We have received reports of an issue with PDFs not displaying on EBSCOHOST. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 10, 2026, 01:16 PM UTC
The issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.
Major March 4, 2026 Service Issue Reported – Stacks 2h 57m Stacks
Started Mar 04, 2026, 11:38 PM UTC· resolved Mar 05, 2026, 02:35 AM UTC
- investigating Mar 04, 2026, 11:38 PM UTC
We have received reports of an issue with Stacks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 05, 2026, 02:35 AM UTC
The issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice March 3, 2026 Service Issue Reported – Full Text Retrieval 18m Additional Services
Started Mar 03, 2026, 07:21 PM UTC· resolved Mar 03, 2026, 07:40 PM UTC
- investigating Mar 03, 2026, 07:21 PM UTC
We have received reports of an issue with retrieval of Full Text Articles. This is an intermittent issue. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Mar 03, 2026, 07:21 PM UTC
We are continuing to investigate this issue.
- resolved Mar 03, 2026, 07:40 PM UTC
The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor January 22, 2026 Service Issue Reported – Holdings Management 13h 5m FOLIO, Full Text Finder Resolver, Holdings and Link Management, Publication Finder
Started Jan 22, 2026, 02:06 PM UTC· resolved Jan 23, 2026, 03:12 AM UTC
- investigating Jan 22, 2026, 02:06 PM UTC
We are currently experiencing a delay in changes made in Holdings Management or the EHoldings App in FOLIO being reflected in a timely fashion. This will result in selections/deselections made not appearing in Holdings and Link Management, the EHoldings App in FOLIO, Publication Finder and the Full Text Finder Link Resolver. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jan 22, 2026, 02:31 PM UTC
We are continuing to investigate this issue.
- identified Jan 22, 2026, 05:09 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 22, 2026, 05:20 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 23, 2026, 03:12 AM UTC
The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor January 12, 2026 Service Issue Reported – Intermittent eBook Access Issues 4d 9h EBSCO eBooks
Started Jan 12, 2026, 03:07 PM UTC· resolved Jan 17, 2026, 01:06 AM UTC
- investigating Jan 12, 2026, 03:07 PM UTC
We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jan 15, 2026, 02:10 PM UTC
Our engineering teams continue to investigate reports of an issue with accessing eBooks and we will update this page when more information is available.
- identified Jan 15, 2026, 07:11 PM UTC
Our Technology teams are currently working to resolve this issue for all customers, and in parallel we are incrementally restoring access to titles that were missing from the eBook Collection database. This process is underway and we expect most customers' access will be restored within the next 12-24 hours. We will provide further updates via EBSCO Status https://status.ebsco.com when all access has been restored. We apologize for the inconvenience.
- resolved Jan 17, 2026, 01:06 AM UTC
This incident has been resolved.