EBSCO incident

Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues

EBSCO experienced a major incident on October 20, 2026 affecting EBSCOhost Research Databases and EBSCO Discovery Service, lasting 49m. The incident has been resolved; the full update timeline is below.

Started: Oct 20, 2026, 12:14 PM UTC
Resolved: Oct 20, 2026, 01:03 PM UTC
Duration: 49m
Detected by Pingoru: Oct 20, 2026, 12:14 PM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery Service

Update timeline

investigating Oct 20, 2026, 12:14 PM UTC

We have received reports of an issue when attempting to access EBSCO Discovery Service and EBSCOhost via OpenAthens. OpenAthens is aware of this issue and is working to restore service. We will update this page when more information is available.
resolved Oct 20, 2026, 01:03 PM UTC

The issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support. Please refer to the OpenAthens status page for more information: https://status.openathens.net/