Is Dutchie down?
Last checked 2m agoNo incidents right now.
Dutchie is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Dutchie status, recent outages, and incident history — pulled directly from Dutchie's official status page at https://status.dutchie.com every 5 minutes. Pingoru tracks 21 Dutchie services and has captured 25 incidents in the last 90 days (98.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Dutchie reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- BioTrack
Timeline · 2 updates
- monitoring · Jul 30, 2026, 06:22 PM UTC
Status: Monitoring Dutchie Engineering has identified an issue that was affecting some New Mexico customers, where checkouts were failing due to errors from BioTrack NM. At this time, the issue appears to be resolved by BioTrack NM. The window of time that these errors occurred was between 2:04 PM EDT and 2:14 PM EDT. Affected components BioTrack (Degraded performance)
- resolved · Jul 31, 2026, 05:06 PM UTC
Status: Resolved BioTrack NM error rates have returned to normal. Affected components BioTrack (Operational)
Latest: Status: Resolved BioTrack NM error rates have returned to normal. Affected components BioTrack (Operational)
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- Register
Timeline · 2 updates
- monitoring · Jul 24, 2026, 11:32 PM UTC
Status: Monitoring Dutchie Engineering has observed that customers in New Mexico are encountering slowness or delays when checking out guests, due to slow response times from BioTrack NM. Dutchie Engineering is working with BioTrack NM. BioTrack Case #00003700 Affected components Register (Degraded performance)
- resolved · Jul 25, 2026, 12:00 AM UTC
Status: Resolved This issue appears to be largely mitigated by BioTrack NM's team. Dutchie's Engineering team is observing normal response times from BioTrack NM at this time. Affected components Register (Operational)
Latest: Status: Resolved This issue appears to be largely mitigated by BioTrack NM's team. Dutchie's Engineering team is observing normal response times from BioTrack NM at this time. Affe…
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- Dutchie PlusConsumer Menus
Timeline · 3 updates
- investigating · Jul 21, 2026, 08:37 PM UTC
Status: Investigating We are currently investigating an issue where products may not be appearing on dispensary e-commerce menus. Our engineering team is actively investigating the root cause. We will provide updates as our investigation progresses. We apologize for any disruption to your shopping experience. Affected components Dutchie Plus (Degraded performance) Consumer Menus (Degraded performance)
- investigating · Jul 21, 2026, 08:53 PM UTC
Status: Investigating Menus are now loading properly. Affected components Dutchie Plus (Operational) Consumer Menus (Operational)
- resolved · Jul 21, 2026, 08:57 PM UTC
Status: Resolved We have resolved the issue. Thank you for your patience. Affected components Dutchie Plus (Operational) Consumer Menus (Operational)
Latest: Status: Resolved We have resolved the issue. Thank you for your patience. Affected components Dutchie Plus (Operational) Consumer Menus (Operational)
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- Order Terminal
Timeline · 2 updates
- investigating · Jul 10, 2026, 05:06 PM UTC
Status: Investigating We are aware of an issue affecting Dutchie Order Terminal App, where the application is currently failing to load for some customers. Our team is working to identify the issue and is actively investigating. We will provide an update as soon as we have more information. Please confirm orders via the admin.dutchie.com "admin.dutchie.com": http://admin.dutchie.com web interface. Affected components Order Terminal (Degraded performance)
- resolved · Jul 10, 2026, 06:18 PM UTC
Status: Resolved The Dutchie Order Terminal App should now be loading and functioning as expected. Affected components Order Terminal (Operational)
Latest: Status: Resolved The Dutchie Order Terminal App should now be loading and functioning as expected. Affected components Order Terminal (Operational)
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Timeline · 3 updates
- investigating · Jul 02, 2026, 09:24 PM UTC
Status: Investigating We are currently investigating an issue with an upstream provider (AWS) effecting access to customer environments. Some users may be unable to access their environment or may be experiencing errors. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available. We apologize for the disruption and appreciate your patience.
- monitoring · Jul 02, 2026, 09:44 PM UTC
Status: Monitoring We have restored service to a backup environment and are now seeing recovery for the impacted customer environments. We will continue to monitor.
- resolved · Jul 02, 2026, 10:48 PM UTC
Status: Resolved This issue has been resolved and all services are operating nominally.
Latest: Status: Resolved This issue has been resolved and all services are operating nominally.
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See the full Dutchie outage history
20 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Dutchie outage history →Or sign up free to get alerts when Dutchie breaks · 10 free monitors · No credit card
- Started Jul 31, 2026, 05:06 PM UTC · Resolved Jul 31, 2026, 05:06 PM UTC · —
- Started Jul 25, 2026, 12:00 AM UTC · Resolved Jul 25, 2026, 12:00 AM UTC · —
- Started Jul 21, 2026, 08:57 PM UTC · Resolved Jul 21, 2026, 08:57 PM UTC · —
- Started Jul 10, 2026, 06:18 PM UTC · Resolved Jul 10, 2026, 06:18 PM UTC · —
- 500 errors across multiple endpoints ResolvedStarted Jul 02, 2026, 10:48 PM UTC · Resolved Jul 02, 2026, 10:48 PM UTC · —
- Started Jul 02, 2026, 05:26 PM UTC · Resolved Jul 02, 2026, 05:26 PM UTC · —
- Started Jun 22, 2026, 02:51 PM UTC · Resolved Jun 22, 2026, 02:51 PM UTC · —
- BioTrack (New Mexico) — Traceability Errors Surfacing as Invalid Login Credentials at Checkout ResolvedStarted Jun 20, 2026, 05:08 PM UTC · Resolved Jun 20, 2026, 05:08 PM UTC · —