Is Dutchie down?
Last checked just nowNo incidents right now.
Dutchie is operational right now. Last checked just now; the most recent incident resolved 9d ago.
Real-time Dutchie status, recent outages, and incident history: pulled directly from Dutchie's official status page at status.dutchie.com every 5 minutes. Pingoru tracks 27 Dutchie services and has captured 17 incidents in the last 90 days (98.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Dutchie reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- ReportingDutchie POS APIRegisterBackoffice
Timeline · 5 updates
- investigating · Oct 23, 2026, 03:46 PM UTC
Status: Investigating We're aware that some merchants are experiencing intermittent errors. We are currently investigating. Affected components Dutchie POS API (Degraded performance) Reporting (Degraded performance) Backoffice (Degraded performance) Register (Degraded performance)
- identified · Oct 23, 2026, 03:53 PM UTC
Status: Identified We are monitoring a major interruption to service due to an infrastructure failure from Cloudflare (https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt) We are however beginning to see signs of recovery. We will continue to monitor recovery status. Affected components Dutchie POS API (Degraded performance) Reporting (Degraded performance) Backoffice (Degraded performance) Register (Degraded performance)
- monitoring · Oct 23, 2026, 03:58 PM UTC
Status: Monitoring We are observing nominal levels of system performance but will continue to monitor and work with Cloudflare towards resolution. Affected components Reporting (Degraded performance) Backoffice (Degraded performance) Register (Degraded performance) Dutchie POS API (Degraded performance)
- resolved · Oct 23, 2026, 07:06 PM UTC
Status: Resolved Cloudflare has resolved the issue, and all systems are operating normally. Affected components Dutchie POS API (Operational) Reporting (Operational) Backoffice (Operational) Register (Operational)
- resolved · Oct 23, 2026, 07:06 PM UTC
Status: Resolved Cloudflare has resolved the issue, and all systems are operating normally. Affected components Dutchie POS API (Operational) Reporting (Operational) Backoffice (Operational) Register (Operational)
Latest: Status: Resolved Cloudflare has resolved the issue, and all systems are operating normally. Affected components Dutchie POS API (Operational) Reporting (Operational) Backoffice (Op…
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- Register
Timeline · 4 updates
- investigating · Oct 14, 2026, 08:28 PM UTC
Status: Investigating Florida stores are currently facing an issue where Delivery Devices cannot have labels printed for them. We are currently investigating the cause of this issue and we will provide an update as soon as possible. Affected components Register (Degraded performance)
- identified · Oct 14, 2026, 09:23 PM UTC
Status: Identified We have identified the cause of this issue and are working on an update to rectify this right away. We will update once again once this has been completed. Affected components Register (Degraded performance)
- resolved · Oct 14, 2026, 10:05 PM UTC
Status: Resolved The issue affecting label printing for delivery devices at Florida locations has been fixed. A fix was deployed and is fully rolled out; employees will need to refresh their POS to ensure you are on the latest version. If you continue to experience issues printing labels, please contact support. Affected components Register (Operational)
- resolved · Oct 14, 2026, 10:05 PM UTC
Status: Resolved The issue affecting label printing for delivery devices at Florida locations has been fixed. A fix was deployed and is fully rolled out; employees will need to refresh their POS to ensure you are on the latest version. If you continue to experience issues printing labels, please contact support. Affected components Register (Operational)
Latest: Status: Resolved The issue affecting label printing for delivery devices at Florida locations has been fixed. A fix was deployed and is fully rolled out; employees will need to ref…
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Timeline · 3 updates
- investigating · Oct 14, 2026, 03:26 PM UTC
Status: Investigating We are currently monitoring an issue that may be affecting e-commerce checkouts when attempting to apply Third party Loyalty rewards. As soon as we have confirmation of this impact we will update.
- resolved · Oct 14, 2026, 03:58 PM UTC
Status: Resolved We have rectified the issue and all customer checkouts in e-commerce are functioning as intended at this point.
- resolved · Oct 14, 2026, 03:58 PM UTC
Status: Resolved We have rectified the issue and all customer checkouts in e-commerce are functioning as intended at this point.
Latest: Status: Resolved We have rectified the issue and all customer checkouts in e-commerce are functioning as intended at this point.
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- Dispensary PortalDutchie PlusConsumer MenusOrder Terminal
Timeline · 5 updates
- investigating · Oct 09, 2026, 10:33 PM UTC
Status: Investigating We are experiencing an issue with our E-Commerce orders, preventing completion of online orders. We are investigating this issue at the moment and will post an update as soon as possible. Affected components Dutchie Plus (Partial outage) Consumer Menus (Partial outage) Order Terminal (Partial outage) Dispensary Portal (Partial outage)
- investigating · Oct 09, 2026, 10:46 PM UTC
Status: Investigating As we continue to investigate this we have identified that Menus and Kiosks are failing to load and submit orders. We are continuing to investigate with utmost priority and will update as soon as possible. Affected components Order Terminal (Full outage) Dispensary Portal (Full outage) Dutchie Plus (Full outage) Consumer Menus (Full outage)
- monitoring · Oct 09, 2026, 10:52 PM UTC
Status: Monitoring We have rectified this issue and all menus should be functional once again. We are continuing to monitor this for the time being to assure that all systems are functioning as intended. Affected components Dispensary Portal (Degraded performance) Dutchie Plus (Degraded performance) Consumer Menus (Degraded performance) Order Terminal (Degraded performance)
- resolved · Oct 09, 2026, 10:58 PM UTC
Status: Resolved This issue is fully resolved and all menu activity has been restored to full functionality. Affected components Dispensary Portal (Operational) Dutchie Plus (Operational) Consumer Menus (Operational) Order Terminal (Operational)
- resolved · Oct 09, 2026, 10:58 PM UTC
Status: Resolved This issue is fully resolved and all menu activity has been restored to full functionality. Affected components Dispensary Portal (Operational) Dutchie Plus (Operational) Consumer Menus (Operational) Order Terminal (Operational)
Latest: Status: Resolved This issue is fully resolved and all menu activity has been restored to full functionality. Affected components Dispensary Portal (Operational) Dutchie Plus (Opera…
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Timeline · 4 updates
- investigating · Oct 07, 2026, 04:56 PM UTC
Status: Investigating We're investigating reports that customers see a gray screen after opening the mobile app. Our team is actively working to identify the cause and restore full functionality. We'll share an update as soon as we have more information.
- identified · Oct 07, 2026, 05:36 PM UTC
Status: Identified Our team has identified the issue and is working on pushing a fix. We will continue to add updates as we have them.
- resolved · Oct 07, 2026, 06:41 PM UTC
Status: Resolved This is now resolved. Mobile Ecommerce Apps should now functioning as expected.
- resolved · Oct 07, 2026, 06:41 PM UTC
Status: Resolved This is now resolved. Mobile Ecommerce Apps should now functioning as expected.
Latest: Status: Resolved This is now resolved. Mobile Ecommerce Apps should now functioning as expected.
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See the full Dutchie outage history
12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · incident.io · 27 components checked every 5 minutesThe longest incident in the last year, BioTrack Traceability Integration Issue (Arkansas) on June 25, 2026, ran for 7 days.
Most affected components, last 12 months
- Backoffice8
- Register8
- Consumer Menus7
- BioTrack6
- Metrc5
Latest incidents
- Dutchie POS Back Office and Register Errors
Status: Investigating We're aware that some merchants are experiencing intermittent errors. We are currently investigating. Affected components Dutchie POS API…
- Delivery Device Labels Unable to Print in Florida
Status: Investigating Florida stores are currently facing an issue where Delivery Devices cannot have labels printed for them. We are currently investigating…
- Potential Issues with E-commerce Checkout With Third Party Loyalty
Status: Investigating We are currently monitoring an issue that may be affecting e-commerce checkouts when attempting to apply Third party Loyalty rewards. As…
- Started Oct 23, 2026, 03:46 PM UTC · Resolved Oct 23, 2026, 07:06 PM UTC · 3h 20m
- Started Oct 14, 2026, 08:28 PM UTC · Resolved Oct 14, 2026, 10:05 PM UTC · 1h 37m
- Started Oct 14, 2026, 03:26 PM UTC · Resolved Oct 14, 2026, 03:58 PM UTC · 31m
- E-Commerce Orders Unable to Complete ResolvedStarted Oct 09, 2026, 10:33 PM UTC · Resolved Oct 09, 2026, 10:58 PM UTC · 25m
- Started Oct 07, 2026, 04:56 PM UTC · Resolved Oct 07, 2026, 06:41 PM UTC · 1h 45m
- E-Commerce Latency ResolvedStarted Sep 10, 2026, 08:28 PM UTC · Resolved Sep 10, 2026, 08:56 PM UTC · 28m
- Metrc New York Connectivity Issues ResolvedStarted Sep 08, 2026, 03:36 AM UTC · Resolved Sep 08, 2026, 03:55 AM UTC · 19m
- Started Sep 01, 2026, 06:29 PM UTC · Resolved Sep 01, 2026, 09:23 PM UTC · 2h 53m