Dutchie incident

E-Commerce Latency

Minor Resolved View vendor source →

Dutchie experienced a minor incident on September 10, 2026 affecting Consumer Menus, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:56 PM UTC
Resolved
Sep 10, 2026, 08:56 PM UTC
Duration
Detected by Pingoru
Sep 10, 2026, 08:56 PM UTC

Affected components

Consumer Menus

Update timeline

  1. investigating Sep 10, 2026, 08:28 PM UTC

    Status: Investigating We are investing reports of sporadic latency on Dutchie E-Commerce and Dutchie Plus. Affected components Consumer Menus (Degraded performance)

  2. identified Sep 10, 2026, 08:38 PM UTC

    Status: Identified We have identified the issue and have applied a remediation to restore service. We seeing early indications of service restoration. Affected components Consumer Menus (Degraded performance)

  3. monitoring Sep 10, 2026, 08:39 PM UTC

    Status: Monitoring We have repaired the root cause and are monitoring for nominal performance. Affected components Consumer Menus (Degraded performance)

  4. resolved Sep 10, 2026, 08:56 PM UTC

    Status: Resolved This incident has been resolved. Affected components Consumer Menus (Operational)