Is BigCommerce down?

Last checked 9m ago
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BigCommerce is up

No incidents right now.

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Official status page: https://status.bigcommerce.com · Polled every 5 minutes · 15 components tracked

Real-time BigCommerce status, recent outages, and incident history — pulled directly from BigCommerce's official status page at https://status.bigcommerce.com every 5 minutes. Pingoru tracks 15 BigCommerce services and has captured 25 incidents in the last 90 days (98.22% uptime). Get email, Slack, Discord, or webhook alerts the moment BigCommerce reports a new incident — free for 5 monitors, no credit card.

Users who monitor BigCommerce also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace Cybersource Gorgias PayFast ShipStation View all 6,000+ providers
BigCommerce uptime 98.22% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Intermittent Availability Issue
    Resolved —
    Started Apr 28, 2026, 11:44 PM UTC · Resolved Apr 28, 2026, 11:44 PM UTC
    Storefront
    1 update · show timeline
    • resolved · Apr 28, 2026, 11:44 PM UTC

      Commerce engineers observed an availability issue with a subset of stores beginning at approximately 00:19 UTC, which caused some storefront requests to fail. The issue was resolved at 00:25 UTC and all services are fully operational.

    Latest: Commerce engineers observed an availability issue with a subset of stores beginning at approximately 00:19 UTC, which caused some storefront requests to fail. The issue was resolve…

  2. Elevated Response Times
    Resolved 32m
    Started Apr 24, 2026, 02:41 PM UTC · Resolved Apr 24, 2026, 03:14 PM UTC
    API & WebhooksStorefront
    3 updates · show timeline
    • investigating · Apr 24, 2026, 02:41 PM UTC

      Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.

    • monitoring · Apr 24, 2026, 02:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 24, 2026, 03:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Delayed Data in Analytics Reports
    Resolved 1h 59m
    Started Apr 24, 2026, 01:07 PM UTC · Resolved Apr 24, 2026, 03:07 PM UTC
    Reporting & Analytics
    6 updates · show timeline
    • investigating · Apr 24, 2026, 01:07 PM UTC

      Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.

    • investigating · Apr 24, 2026, 01:07 PM UTC

      We are continuing to investigate this issue.

    • identified · Apr 24, 2026, 01:29 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Apr 24, 2026, 01:32 PM UTC

      We are monitoring the results. We expect analytics data to be processed and caught up over the next 2 hours.

    • monitoring · Apr 24, 2026, 02:38 PM UTC

      We are continuing to monitor recovery. We expect analytics data to catch up within the next 30 minutes.

    • resolved · Apr 24, 2026, 03:07 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Data processing delay in Analytics reports
    Resolved 3h 9m
    Started Apr 23, 2026, 12:38 PM UTC · Resolved Apr 23, 2026, 03:48 PM UTC
    Reporting & Analytics
    5 updates · show timeline
    • investigating · Apr 23, 2026, 12:38 PM UTC

      BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports.

    • identified · Apr 23, 2026, 01:35 PM UTC

      The issue has been identified and a fix has been implemented.

    • monitoring · Apr 23, 2026, 01:36 PM UTC

      We are monitoring the results. We expect analytics data to be processed and caught up over the next 2 hours.

    • monitoring · Apr 23, 2026, 02:52 PM UTC

      We are continuing to monitor recovery. We expect analytics data to catch up within the next 30 minutes.

    • resolved · Apr 23, 2026, 03:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. 401 Errors for Installed Applications
    Resolved 8h 48m
    Started Apr 22, 2026, 11:49 AM UTC · Resolved Apr 22, 2026, 08:38 PM UTC
    API & WebhooksControl Panel
    7 updates · show timeline
    • investigating · Apr 22, 2026, 11:49 AM UTC

      BigCommerce engineers are currently investigating an issue causing 401 responses for a subset of installed applications. We will provide an update shortly.

    • investigating · Apr 22, 2026, 11:50 AM UTC

      We are continuing to investigate this issue.

    • identified · Apr 22, 2026, 12:55 PM UTC

      BigCommerce engineers have identified the issue and are working on a fix.

    • identified · Apr 22, 2026, 02:23 PM UTC

      BigCommerce engineers are currently implementing a fix. We will provide further updates as progress continues.

    • identified · Apr 22, 2026, 02:44 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Apr 22, 2026, 04:04 PM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Apr 22, 2026, 08:38 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full BigCommerce outage history

20 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 10 incidents
  • Intermittent Availability Issue Resolved
    Started Apr 28, 2026, 11:44 PM UTC · Resolved Apr 28, 2026, 11:44 PM UTC · —
  • Elevated Response Times Resolved
    Started Apr 24, 2026, 02:41 PM UTC · Resolved Apr 24, 2026, 03:14 PM UTC · 32m
  • Delayed Data in Analytics Reports Resolved
    Started Apr 24, 2026, 01:07 PM UTC · Resolved Apr 24, 2026, 03:07 PM UTC · 1h 59m
  • Homepage Content Display Issue Resolved
    Started Apr 23, 2026, 10:14 PM UTC · Resolved Apr 21, 2026, 02:30 PM UTC · —
  • Data processing delay in Analytics reports Resolved
    Started Apr 23, 2026, 12:38 PM UTC · Resolved Apr 23, 2026, 03:48 PM UTC · 3h 9m
  • 401 Errors for Installed Applications Resolved
    Started Apr 22, 2026, 11:49 AM UTC · Resolved Apr 22, 2026, 08:38 PM UTC · 8h 48m
  • Elevated Response Times Resolved
    Started Apr 22, 2026, 12:46 AM UTC · Resolved Apr 22, 2026, 01:39 AM UTC · 52m
  • B2B Customer Login Degraded Resolved
    Started Apr 13, 2026, 03:59 PM UTC · Resolved Apr 13, 2026, 04:27 PM UTC · 27m

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Track BigCommerce uptime & incident history

See 90 days of BigCommerce uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

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Frequently asked questions

What is BigCommerce's uptime?
Over the last 90 days, BigCommerce reported 98.22% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.bigcommerce.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see BigCommerce's uptime history rolling forward in real time.
Has BigCommerce had outages in 2026?
Yes — BigCommerce has had 25 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last BigCommerce outage?
The most recent BigCommerce incident was "Intermittent Availability Issue", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.bigcommerce.com. See the full incident card above for affected components and the update timeline.
How often does BigCommerce have outages?
Based on the last 90 days, BigCommerce averages 8.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is BigCommerce's status page?
BigCommerce's official status page is https://status.bigcommerce.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is BigCommerce down right now?
BigCommerce is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment BigCommerce reports a change. Current status is based on 15 tracked services.
How does Pingoru know if BigCommerce is down?
We read https://status.bigcommerce.com directly, using BigCommerce's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when BigCommerce has an outage?
Create a free Pingoru account and add BigCommerce as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
BigCommerce's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real BigCommerce incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real BigCommerce issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official BigCommerce status?
We use BigCommerce's own status page at https://status.bigcommerce.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked BigCommerce components are reporting operational. No incidents are currently affecting service.

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