Resolved after 3 hours 20 minutes, affecting Reporting and Dutchie POS API and 1 more, on October 23, 2026.
We are observing nominal levels of system performance but will continue to monitor and work with Cloudflare towards resolution.
Affected components
Update timeline
- investigating Oct 23, 2026, 03:46 PM UTC
We're aware that some merchants are experiencing intermittent errors. We are currently investigating.
- identified Oct 23, 2026, 03:53 PM UTC
We are monitoring a major interruption to service due to an infrastructure failure from Cloudflare (https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt) We are however beginning to see signs of recovery. We will continue to monitor recovery status.
- monitoring Oct 23, 2026, 03:58 PM UTC
We are observing nominal levels of system performance but will continue to monitor and work with Cloudflare towards resolution.
- resolved Oct 23, 2026, 07:06 PM UTC
Cloudflare has resolved the issue, and all systems are operating normally.
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