Dutchie incident

Potential Issues with E-commerce Checkout With Third Party Loyalty

Minor Resolved View vendor source →

Dutchie experienced a minor incident on October 14, 2026, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 03:26 PM UTC
Resolved
Oct 14, 2026, 03:58 PM UTC
Duration
31m
Detected by Pingoru
Oct 14, 2026, 03:26 PM UTC

Update timeline

  1. investigating Oct 14, 2026, 03:26 PM UTC

    Status: Investigating We are currently monitoring an issue that may be affecting e-commerce checkouts when attempting to apply Third party Loyalty rewards. As soon as we have confirmation of this impact we will update.

  2. resolved Oct 14, 2026, 03:58 PM UTC

    Status: Resolved We have rectified the issue and all customer checkouts in e-commerce are functioning as intended at this point.