Is DrFirst down?
Last checked 1m agoNo incidents right now.
DrFirst is operational right now. Last checked 1m ago; the most recent incident resolved 5h ago.
Real-time DrFirst status, recent outages, and incident history: pulled directly from DrFirst's official status page at status.drfirst.com every 5 minutes. Pingoru tracks 52 DrFirst services and has captured 113 incidents in the last 90 days (99.38% uptime). Get email, Slack, Discord, or webhook alerts the moment DrFirst reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Pharmacy - Pharmacy Prior Authorization
Timeline · 4 updates
- investigating · Sep 24, 2026, 05:00 PM UTC
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) at this time. Our engineers are aware and working to resolve this as soon as possible.
- identified · Sep 24, 2026, 05:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 24, 2026, 05:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 24, 2026, 06:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- PDMP
Timeline · 3 updates
- investigating · Sep 23, 2026, 02:25 PM UTC
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
- identified · Sep 23, 2026, 02:57 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Sep 23, 2026, 03:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DrFirst US Strategic & Premier Phone Support
Timeline · 4 updates
- investigating · Sep 21, 2026, 03:20 PM UTC
DrFirst Support Phone system may not be accessible for some customers at the moment. We are currently investigating this issue with our vendor and will provide an update as soon as possible. Thank you for your patience.
- identified · Sep 21, 2026, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 21, 2026, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 21, 2026, 05:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- E-Prescribing Desktop Region 1 (Rcopia)E-Prescribing Desktop Region 2 (Rcopia)E-Prescribing Desktop Region 3 (Rcopia)E-Prescribing Desktop Region 4 (Rcopia)E-Prescribing Desktop Region 5 (Rcopia)
Timeline · 4 updates
- investigating · Sep 18, 2026, 05:38 PM UTC
Some customers may experience intermittent login issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
- investigating · Sep 18, 2026, 05:38 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 18, 2026, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 18, 2026, 05:48 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Pharmacy - Pharmacy Prior Authorization
Timeline · 6 updates
- investigating · Sep 17, 2026, 06:42 PM UTC
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy - Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.
- investigating · Sep 17, 2026, 07:03 PM UTC
We are continuing to investigate this issue.
- identified · Sep 17, 2026, 07:06 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Sep 17, 2026, 09:10 PM UTC
We are continuing to work on a fix for this issue.
- identified · Sep 18, 2026, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved · Sep 18, 2026, 02:36 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full DrFirst outage history
11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse DrFirst outage history →Or sign up free to get alerts when DrFirst breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 52 components checked every 5 minutesThe longest incident in the last year, Intermittent Performance Issues - Third-Party Pharmacy Network - Prescribing on May 18, 2026, ran for 21 days. 192 maintenance windows announced in the same period.
Most affected components, last 12 months
- E-Prescribing Desktop Region 3 (Rcopia)16
- E-Prescribing Desktop Region 1 (Rcopia)15
- E-Prescribing Desktop Region 2 (Rcopia)15
- E-Prescribing Desktop Region 4 (Rcopia)14
- E-Prescribing Desktop Region 5 (Rcopia)14
Latest incidents
- Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) at this time. Our engineers are aware and working…
- PDMP Third-Party Incident
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
- Issues with Phone Support (Support Services)
DrFirst Support Phone system may not be accessible for some customers at the moment. We are currently investigating this issue with our vendor and will provide…
- Started Sep 24, 2026, 05:00 PM UTC · Resolved Sep 24, 2026, 06:16 PM UTC · 1h 15m
- PDMP Third-Party Incident ResolvedStarted Sep 23, 2026, 02:25 PM UTC · Resolved Sep 23, 2026, 03:58 PM UTC · 1h 32m
- Started Sep 21, 2026, 03:20 PM UTC · Resolved Sep 21, 2026, 05:38 PM UTC · 2h 18m
- Started Sep 18, 2026, 05:38 PM UTC · Resolved Sep 18, 2026, 05:48 PM UTC · 10m
- Started Sep 17, 2026, 06:42 PM UTC · Resolved Sep 18, 2026, 02:36 PM UTC · 19h 53m
- Started Sep 11, 2026, 01:16 PM UTC · Resolved Sep 11, 2026, 03:19 PM UTC · 2h 3m
- Started Sep 08, 2026, 04:01 PM UTC · Resolved Sep 08, 2026, 05:12 PM UTC · 1h 10m
- PDMP Third-Party Incident ResolvedStarted Sep 03, 2026, 01:44 PM UTC · Resolved Sep 03, 2026, 02:38 PM UTC · 54m