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Started Apr 27, 2026, 06:48 PM UTC· Resolved Apr 27, 2026, 09:27 PM UTC
Prescription Routing (Gadget)
6 updates · show timeline
investigating· Apr 27, 2026, 06:48 PM UTC
Some customers may experience intermittent performance issues with Prescription Routing (Gadget) at this time. Our engineers are aware and working to resolve this as soon as possible.
investigating· Apr 27, 2026, 07:13 PM UTC
We are continuing to investigate this issue.
investigating· Apr 27, 2026, 07:32 PM UTC
We are continuing to investigate this issue.
investigating· Apr 27, 2026, 08:16 PM UTC
We are continuing to investigate this issue.
monitoring· Apr 27, 2026, 08:44 PM UTC
A fix has been implemented and we are monitoring the results.
resolved· Apr 27, 2026, 09:27 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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app.pingoru.io/incidents
ActiveRecent outages50HistoryComponents
Intermittent Performance Issues with Prescription Routing (…
DrFirst ·
Started 1d ago· Resolved 1d ago
Prescription Routing (Gadget)
ResolvedWarn2h 39m
Intermittent Performance Issues with E-Prescribing Desktop…
DrFirst ·
Started 12d ago· Resolved 12d ago
E-Prescribing Desktop Region 1 (Rcopia)
ResolvedWarn1h 32m
Prescription Processing Delays — Third Party Vendor Perform…
DrFirst ·
Started 15d ago· Resolved 15d ago
Prescription Routing (Gadget)
ResolvedWarn59m
Issue retrieving and responding to pharmacy messages with E…
DrFirst ·
Started 33d ago· Resolved 33d ago
E-Prescribing Desktop Region 1 (Rcopia)
ResolvedWarn9m
3rd Party Pharmacy Network - Prescribing Issue
DrFirst ·
Started 40d ago· Resolved 33d ago
Pharmacy Network - Prescribing
ResolvedWarn7d 13h
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