DrFirst incident
Intermittent Login Issues with E-Prescribing Desktop (Rcopia)
Minor Vendor's status page →
Resolved after 10 minutes, affecting E-Prescribing Desktop Region 1 (Rcopia) and E-Prescribing Desktop Region 2 (Rcopia) and 1 more, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
E-Prescribing Desktop Region 1 (Rcopia)E-Prescribing Desktop Region 2 (Rcopia)E-Prescribing Desktop Region 3 (Rcopia)E-Prescribing Desktop Region 4 (Rcopia)E-Prescribing Desktop Region 5 (Rcopia)
Update timeline
- investigating Sep 18, 2026, 05:38 PM UTC
Some customers may experience intermittent login issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
- investigating Sep 18, 2026, 05:38 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 18, 2026, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 05:48 PM UTC
This incident has been resolved.
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