Is Phreesia down?
Last checked 5m agoNo incidents right now.
Phreesia is operational right now. Last checked 5m ago; the most recent incident resolved 6d ago.
Real-time Phreesia status, recent outages, and incident history — pulled directly from Phreesia's official status page at http://status.phreesia.net every 5 minutes. Pingoru tracks 99 Phreesia services and has captured 13 incidents in the last 90 days (98.90% uptime). Get email, Slack, Discord, or webhook alerts the moment Phreesia reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Payment Services - GatewayPayment Services - GatewayPayment Services - GatewayPayment Services - GatewayPayment Services - GatewayPayment Services - Gateway
Timeline · 5 updates
- investigating · Jul 23, 2026, 03:57 PM UTC
Investigating – We are aware of an issue affecting Apriva that is preventing payment transactions from being processed. Apriva has acknowledged the issue and is actively investigating and working to restore service. We will provide additional updates as more information becomes available.
- investigating · Jul 23, 2026, 04:58 PM UTC
Update – Apriva has advised that Microsoft Azure is currently experiencing multiple issues which is affecting their platform, resulting in the payment processing issues we are observing through the gateway. Apriva and their service providers are actively working to restore service as quickly as possible. We are continuing to monitor the situation closely and will provide additional updates as more information becomes available.
- monitoring · Jul 23, 2026, 06:41 PM UTC
Apriva has implemented a fix for the payment processing issue and is reporting positive recovery across affected systems. We are closely monitoring the situation to confirm payment processing services remain stable. We will continue to provide updates until the issue has been fully resolved.
- monitoring · Jul 23, 2026, 06:57 PM UTC
We are seeing payment transactions processing successfully following the fix implemented by Apriva. We will continue to closely monitor payment processing to ensure services remain stable before marking this incident as resolved. We will provide additional updates as needed.
- resolved · Jul 23, 2026, 07:05 PM UTC
The payment processing issue affecting Apriva has been resolved. Payment transactions are processing successfully, and services are operating normally. We appreciate your patience while this issue was being addressed.
Latest: The payment processing issue affecting Apriva has been resolved. Payment transactions are processing successfully, and services are operating normally. We appreciate your patience …
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- Phreesia DashboardPhreesiaPads
Timeline · 4 updates
- investigating · Jul 08, 2026, 12:56 PM UTC
We have detected an issue where users in Zone 3 may experience delayed load times or encounter errors when accessing the Appointments Hub. Our Engineering team is actively investigating the issue and working to restore normal performance. We will provide updates as more information becomes available.
- investigating · Jul 08, 2026, 01:09 PM UTC
Our investigation indicates that, in addition to delayed load times and errors when accessing the Appointments Hub, PhreesiaPads may also fail to load interviews for users in Zone 3. Our Engineering team continues to investigate the issue and is working to restore normal functionality. We will provide updates as more information becomes available.
- investigating · Jul 08, 2026, 02:37 PM UTC
We are continuing to investigate this issue.
- resolved · Jul 08, 2026, 03:10 PM UTC
The issue impacting performance for the Phreesia Dashboard, Appointments Hub, and PhreesiaPads in Zone 3 has been resolved. Users should no longer experience delayed load times, errors, or issues with PhreesiaPads loading interviews. We apologize for any inconvenience this issue may have caused and appreciate your patience while our Engineering team worked to restore normal performance.
Latest: The issue impacting performance for the Phreesia Dashboard, Appointments Hub, and PhreesiaPads in Zone 3 has been resolved. Users should no longer experience delayed load times, er…
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- Import Functions
Timeline · 2 updates
- investigating · Jul 07, 2026, 01:14 PM UTC
We are currently investigating an issue affecting the Zone 5 Dashboard that is sporadically preventing appointments from being created as expected. While the issue is primarily limited to future-date appointments, we are continuing to assess the full scope of impact. Our Engineering team is working to restore normal functionality as quickly as possible. We will provide updates as more information becomes available.
- resolved · Jul 07, 2026, 06:46 PM UTC
The issue affecting appointment creation in the Zone 5 Dashboard has been resolved. Shortly after the issue was identified earlier this morning, our Engineering team restored normal functionality. We also reprocessed all appointments that were not initially created to ensure accurate and up-to-date appointment lists in the Dashboard. We apologize for any inconvenience and appreciate your patience.
Latest: The issue affecting appointment creation in the Zone 5 Dashboard has been resolved. Shortly after the issue was identified earlier this morning, our Engineering team restored norma…
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- Import FunctionsExport Functions
Timeline · 3 updates
- investigating · Jun 23, 2026, 04:04 PM UTC
We are currently investigating connectivity issues affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities may be impacted during this time. We are actively working to resolve this issue and will provide updates as they become available.
- monitoring · Jun 23, 2026, 08:54 PM UTC
Our engineering team was able to identify and resolve the issue affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities are currently operating as expected. We are continuing to monitor and will confirm full resolution shortly.
- resolved · Jun 24, 2026, 12:36 PM UTC
ConnectOnCall/VoiceAI patient search and matching functionality performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
Latest: ConnectOnCall/VoiceAI patient search and matching functionality performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
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- VoiceAI Dashboard
Timeline · 3 updates
- investigating · Jun 22, 2026, 02:51 PM UTC
We are currently investigating an issue with the VoiceAI dashboard that may be causing some users to experience performance issues when launching or using the service. Engineering is actively investigating, and we will provide updates as more information becomes available.
- monitoring · Jun 23, 2026, 01:28 PM UTC
VoiceAI Dashboard logins and performance have returned to normal following investigation and remediation by our engineering team. We are continuing to monitor and will confirm full resolution shortly.
- resolved · Jun 23, 2026, 03:05 PM UTC
VoiceAI Dashboard login and performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
Latest: VoiceAI Dashboard login and performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
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See the full Phreesia outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Phreesia outage history →Or sign up free to get alerts when Phreesia breaks · 10 free monitors · No credit card
- Apriva Payment Gateway Issue ResolvedStarted Jul 23, 2026, 03:57 PM UTC · Resolved Jul 23, 2026, 07:05 PM UTC · 3h 8m
- Started Jul 08, 2026, 12:56 PM UTC · Resolved Jul 08, 2026, 03:10 PM UTC · 2h 13m
- Appointment Import Issues on Zone 5 ResolvedStarted Jul 07, 2026, 01:14 PM UTC · Resolved Jul 07, 2026, 06:46 PM UTC · 5h 32m
- Started Jun 23, 2026, 04:04 PM UTC · Resolved Jun 24, 2026, 12:36 PM UTC · 20h 31m
- VoiceAI Dashboard Issues ResolvedStarted Jun 22, 2026, 02:51 PM UTC · Resolved Jun 23, 2026, 03:05 PM UTC · 1d
- VoiceAI Disconnection Issues ResolvedStarted Jun 19, 2026, 05:15 PM UTC · Resolved Jun 19, 2026, 07:52 PM UTC · 2h 37m
- VoiceAI Disconnection Issues ResolvedStarted Jun 19, 2026, 02:58 PM UTC · Resolved Jun 19, 2026, 03:17 PM UTC · 19m
- VoiceAI Calls Not Connecting ResolvedStarted Jun 18, 2026, 01:56 PM UTC · Resolved Jun 17, 2026, 01:00 PM UTC · —