DrFirst incident

Intermittent Performance Issues - Third-Party Pharmacy Network - Prescribing

Minor Ongoing View vendor source →

DrFirst is currently experiencing a minor incident affecting Pharmacy Network - Prescribing, which began 2d ago. The vendor's full update timeline is below.

Started
May 18, 2026, 05:37 PM UTC
Resolved
Ongoing
Duration
● 2d 3h
Detected by Pingoru
May 18, 2026, 05:37 PM UTC

Affected components

Pharmacy Network - Prescribing

Update timeline

  1. investigating May 18, 2026, 05:37 PM UTC

    Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.

  2. investigating May 18, 2026, 06:48 PM UTC

    Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.

  3. investigating May 19, 2026, 05:31 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 19, 2026, 10:44 PM UTC

    We are continuing to investigate this issue.