DrFirst incident

PDMP Third-Party Incident

Resolved after 1 hour 32 minutes, affecting PDMP, on September 23, 2026.

identified Sep 23, 2026, 02:57 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 23, 2026, 02:25 PM UTC
Resolved
Sep 23, 2026, 03:58 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 23, 2026, 02:25 PM UTC

Affected components

PDMP

Update timeline

  1. investigating Sep 23, 2026, 02:25 PM UTC

    Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.

  2. identified Sep 23, 2026, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 23, 2026, 03:58 PM UTC

    This incident has been resolved.

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