DrFirst experienced a minor incident on September 23, 2026 affecting PDMP, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
PDMP
Update timeline
- investigating Sep 23, 2026, 02:25 PM UTC
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
- identified Sep 23, 2026, 02:57 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 23, 2026, 03:58 PM UTC
This incident has been resolved.