DrFirst incident

PDMP Third-Party Incident

Minor Resolved View vendor source →

DrFirst experienced a minor incident on September 3, 2026 affecting PDMP, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 01:44 PM UTC
Resolved
Sep 03, 2026, 02:38 PM UTC
Duration
54m
Detected by Pingoru
Sep 03, 2026, 01:44 PM UTC

Affected components

PDMP

Update timeline

  1. investigating Sep 03, 2026, 01:44 PM UTC

    Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.

  2. monitoring Sep 03, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 03, 2026, 02:38 PM UTC

    This incident has been resolved.