DrFirst incident
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization
Minor Vendor's status page →
Resolved after 19 hours 53 minutes, affecting Pharmacy - Pharmacy Prior Authorization, on September 17, 2026.
We are continuing to work on a fix for this issue.
Affected components
Pharmacy - Pharmacy Prior Authorization
Update timeline
- investigating Sep 17, 2026, 06:42 PM UTC
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.
- investigating Sep 17, 2026, 07:03 PM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2026, 07:06 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 17, 2026, 09:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 18, 2026, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 18, 2026, 02:36 PM UTC
This incident has been resolved.
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