DrFirst incident

Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization

Minor Ongoing View vendor source →

DrFirst is currently experiencing a minor incident affecting Pharmacy - Pharmacy Prior Authorization, which began 2h ago. The vendor's full update timeline is below.

Started
Sep 17, 2026, 06:42 PM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Sep 17, 2026, 06:42 PM UTC

Affected components

Pharmacy - Pharmacy Prior Authorization

Update timeline

  1. investigating Sep 17, 2026, 06:42 PM UTC

    Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy - Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.

  2. investigating Sep 17, 2026, 07:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 17, 2026, 07:06 PM UTC

    The issue has been identified and a fix is being implemented.