Is Change Healthcare down?

Last checked 6m ago
Current status
Change Healthcare is up

No incidents right now.

Official status page: https://status.changehealthcare.com · Polled every 5 minutes · 5 components tracked

Change Healthcare is operational right now. Last checked 6m ago; the most recent incident resolved 12d ago.

Real-time Change Healthcare status, recent outages, and incident history — pulled directly from Change Healthcare's official status page at https://status.changehealthcare.com every 5 minutes. Pingoru tracks 5 Change Healthcare services and has captured 21 incidents in the last 90 days (96.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Change Healthcare reports a new incident — free for 5 monitors, no credit card.

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Change Healthcare uptime 96.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h
    Started Jul 08, 2026, 01:43 PM UTC · Resolved Jul 08, 2026, 03:44 PM UTC
    Pharmacy Network Solutions
    Timeline · 3 updates
    • investigating · Jul 08, 2026, 01:43 PM UTC

      The Recast Service is currently experiencing an outage. The support team has identified the issue and is actively investigating and working to restore the service as quickly as possible. Further updates will be provided as progress is made. INC# INC50944174

    • identified · Jul 08, 2026, 02:38 PM UTC

      Restoration is in progress, and the team is actively working to recover the service. Current estimates indicate recovery may take approximately one hour. #INC50944174

    • resolved · Jul 08, 2026, 03:44 PM UTC

      The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174

    Latest: The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174

  2. Resolved 1h 34m
    Started Jul 01, 2026, 02:22 PM UTC · Resolved Jul 01, 2026, 03:56 PM UTC
    Pharmacy Software Solutions
    Timeline · 3 updates
    • investigating · Jul 01, 2026, 02:22 PM UTC

      We are experiencing degradation in new enrollments with mobile services. INC#INC50837787

    • identified · Jul 01, 2026, 03:09 PM UTC

      We have identified the issue and are taking remediation steps. Expect resolution in next hour. INC#INC50837787

    • resolved · Jul 01, 2026, 03:56 PM UTC

      Service is restored. INC#INC50837787

    Latest: Service is restored. INC#INC50837787

  3. Resolved 1h 44m
    Started Jun 30, 2026, 12:58 PM UTC · Resolved Jun 30, 2026, 02:42 PM UTC
    Pharmacy Network Solutions
    Timeline · 3 updates
    • investigating · Jun 30, 2026, 12:58 PM UTC

      PCS is currently experiencing claim processing timeouts with Optum Insight resulting in ERX03 rejections. We are currently working with the payer to resolve this issue. INC# INC50811865

    • investigating · Jun 30, 2026, 02:02 PM UTC

      CVS Caremark claims are still experiencing claim timeouts. Optum Insight is still working with the payer to resolve this issue. We will provide a new update as soon as possible. INC# INC50811865

    • resolved · Jun 30, 2026, 02:42 PM UTC

      The issue related to CVS Caremark claim processing timeouts is now resolved. Any rejected claims can be reprocessed. INC# INC50811865

    Latest: The issue related to CVS Caremark claim processing timeouts is now resolved. Any rejected claims can be reprocessed. INC# INC50811865

  4. Resolved 1h 53m
    Started Jun 26, 2026, 01:38 PM UTC · Resolved Jun 26, 2026, 03:32 PM UTC
    MedRx
    Timeline · 3 updates
    • investigating · Jun 26, 2026, 01:38 PM UTC

      Optum Insight is currently experiencing claim timeouts with Medicare B claims for DME and vaccine billing. We are currently working to resolve this issue and will provide an update as quickly as possible. # INC50757672

    • investigating · Jun 26, 2026, 02:45 PM UTC

      Optum Insight is currently experiencing claim timeouts impacting Medicare B claims for DME and vaccine billing. The issue is still ongoing, and our teams are actively working to resolve it. We will provide the next update as soon as more information becomes available. # INC50757672

    • resolved · Jun 26, 2026, 03:32 PM UTC

      The issue regarding claim timeouts impacting Medicare B claims for DME and vaccine billing for Optum Insight is now resolved. # INC50757672

    Latest: The issue regarding claim timeouts impacting Medicare B claims for DME and vaccine billing for Optum Insight is now resolved. # INC50757672

  5. Resolved 15m
    Started Jun 17, 2026, 03:56 PM UTC · Resolved Jun 17, 2026, 04:12 PM UTC
    Pharmacy Data Solutions
    Timeline · 2 updates
    • investigating · Jun 17, 2026, 03:56 PM UTC

      Optum Insight has identified an issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs. We are investigating the issue and will provide an update once available. # INC50589485

    • resolved · Jun 17, 2026, 04:12 PM UTC

      Optum Insight has resolved the issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs and will continue monitoring. If you experience and such issues, please reach out to the Pharmacy Support Help Desk at 866-379-6389. # INC50589485

    Latest: Optum Insight has resolved the issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs and will continue monitoring. If you experien…

See the full Change Healthcare outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Change Healthcare outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →