Is Change Healthcare down?
Last checked 5m agoNo incidents right now.
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Change Healthcare is operational right now. Last checked 5m ago; the most recent incident resolved 18d ago.
Real-time Change Healthcare status, recent outages, and incident history — pulled directly from Change Healthcare's official status page at https://status.changehealthcare.com every 5 minutes. Pingoru tracks 0 Change Healthcare services and has captured 13 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Change Healthcare reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- MedRx
Timeline · 3 updates
- investigating · Aug 09, 2026, 08:44 PM UTC
Medicare Eligibility is currently down with no ETA. The MedRx teams are continuing to monitor the situation. #INC51510582
- investigating · Aug 09, 2026, 09:46 PM UTC
The Medicare HETS 270/271 system is currently unavailable, impacting eligibility transaction processing through TCP/IP and Web Services. CMS is aware of the issue and is actively working toward resolution. Further updates will be provided as additional information becomes available. #INC51510582
- resolved · Aug 09, 2026, 11:01 PM UTC
The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved. #INC51510582
Latest: The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has be…
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- Pharmacy Network Solutions
Timeline · 2 updates
- identified · Aug 06, 2026, 04:05 PM UTC
The pharmacy claims processor OptumRx is experiencing intermittent claim processing. OptumRx has identified the issue and is working towards resolution. Pharmacies may receive "ERX06 (Processor Timed out)" error responses when sending claims to this processor, please submit the claim again. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
- resolved · Aug 06, 2026, 05:22 PM UTC
The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight Switch should resubmit to the processor.
Latest: The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight…
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- Pharmacy Network Solutions
Timeline · 1 update
- investigating · Aug 05, 2026, 04:16 PM UTC
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Latest: The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT …
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- Pharmacy Network Solutions
Timeline · 3 updates
- investigating · Jul 08, 2026, 01:43 PM UTC
The Recast Service is currently experiencing an outage. The support team has identified the issue and is actively investigating and working to restore the service as quickly as possible. Further updates will be provided as progress is made. INC# INC50944174
- identified · Jul 08, 2026, 02:38 PM UTC
Restoration is in progress, and the team is actively working to recover the service. Current estimates indicate recovery may take approximately one hour. #INC50944174
- resolved · Jul 08, 2026, 03:44 PM UTC
The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174
Latest: The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174
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- Pharmacy Software Solutions
Timeline · 3 updates
- investigating · Jul 01, 2026, 02:22 PM UTC
We are experiencing degradation in new enrollments with mobile services. INC#INC50837787
- identified · Jul 01, 2026, 03:09 PM UTC
We have identified the issue and are taking remediation steps. Expect resolution in next hour. INC#INC50837787
- resolved · Jul 01, 2026, 03:56 PM UTC
Service is restored. INC#INC50837787
Latest: Service is restored. INC#INC50837787
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See the full Change Healthcare outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Change Healthcare outage history →Or sign up free to get alerts when Change Healthcare breaks · 10 free monitors · No credit card
- Started Aug 09, 2026, 08:44 PM UTC · Resolved Aug 09, 2026, 11:01 PM UTC · 2h 16m
- Started Aug 06, 2026, 04:05 PM UTC · Resolved Aug 06, 2026, 05:22 PM UTC · 1h 17m
- Started Aug 05, 2026, 04:16 PM UTC · Resolved Aug 25, 2026, 02:44 PM UTC · 19d 22h
- Started Jul 08, 2026, 01:43 PM UTC · Resolved Jul 08, 2026, 03:44 PM UTC · 2h
- Started Jul 01, 2026, 02:22 PM UTC · Resolved Jul 01, 2026, 03:56 PM UTC · 1h 34m
- Started Jun 30, 2026, 12:58 PM UTC · Resolved Jun 30, 2026, 02:42 PM UTC · 1h 44m
- Started Jun 26, 2026, 01:38 PM UTC · Resolved Jun 26, 2026, 03:32 PM UTC · 1h 53m
- Started Jun 17, 2026, 03:56 PM UTC · Resolved Jun 17, 2026, 04:12 PM UTC · 15m