Is Healthie down?
Last checked 2m agoNo incidents right now.
Healthie is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Healthie status, recent outages, and incident history: pulled directly from Healthie's official status page at status.gethealthie.com every 5 minutes. Pingoru tracks 27 Healthie services and has captured 22 incidents in the last 90 days (97.57% uptime). Get email, Slack, Discord, or webhook alerts the moment Healthie reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 9 updates
- investigating · Oct 29, 2026, 12:40 PM UTC
We're investigating reports of slow page loads and API response times for some users, starting around 8:10 AM ET. Our team has added capacity and is actively working to restore normal performance. We'll post another update within 30 minutes.
- investigating · Oct 29, 2026, 12:40 PM UTC
Status: Investigating We're investigating reports of slow page loads and API response times for some users, starting around 8:10 AM ET. Our team has added capacity and is actively working to restore normal performance. We'll post another update within 30 minutes.
- investigating · Oct 29, 2026, 12:47 PM UTC
Our authentication provider reports degraded performance that is affecting logins from Healthie. A fix has been deployed they are monitoring.
- investigating · Oct 29, 2026, 12:47 PM UTC
Status: Investigating Our authentication provider reports degraded performance that is affecting logins from Healthie. A fix has been deployed they are monitoring.
- monitoring · Oct 29, 2026, 12:55 PM UTC
Site performance has been restored, we are monitoring for any additional reports.
- monitoring · Oct 29, 2026, 12:55 PM UTC
Status: Monitoring Site performance has been restored, we are monitoring for any additional reports.
- resolved · Oct 29, 2026, 01:15 PM UTC
Site performance is restored.
- resolved · Oct 29, 2026, 01:15 PM UTC
Status: Resolved Site performance is restored.
- resolved · Oct 29, 2026, 01:15 PM UTC
Status: Resolved Site performance is restored.
Latest: Status: Resolved Site performance is restored.
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- Web ApplicationWeb Application
Timeline · 7 updates
- investigating · Oct 27, 2026, 06:41 PM UTC
We’re investigating reports of errors when attempting to log in on staging. We’ll post updates here as we learn more.
- investigating · Oct 27, 2026, 06:41 PM UTC
Status: Investigating We’re investigating reports of errors when attempting to log in on staging. We’ll post updates here as we learn more. Affected components Web Application (Degraded performance)
- identified · Oct 27, 2026, 06:51 PM UTC
We’ve identified the cause and are deploying a fix now. We’ll confirm here once it’s live.
- identified · Oct 27, 2026, 06:51 PM UTC
Status: Identified We’ve identified the cause and are deploying a fix now. We’ll confirm here once it’s live. Affected components Web Application (Degraded performance)
- resolved · Oct 27, 2026, 07:08 PM UTC
This is resolved. Refresh the page and you’ll be able to log in to staging without error.
- resolved · Oct 27, 2026, 07:08 PM UTC
Status: Resolved This is resolved. Refresh the page and you’ll be able to log in to staging without error. Affected components Web Application (Operational)
- resolved · Oct 27, 2026, 07:08 PM UTC
Status: Resolved This is resolved. Refresh the page and you’ll be able to log in to staging without error. Affected components Web Application (Operational)
Latest: Status: Resolved This is resolved. Refresh the page and you’ll be able to log in to staging without error. Affected components Web Application (Operational)
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Timeline · 7 updates
- investigating · Oct 26, 2026, 08:29 PM UTC
We've identified a separate issue that's impacting the ability to send or view certain faxes. You may see a 500 error when attempting to open a previously saved fax. Our Engineering team is actively investigating.
- investigating · Oct 26, 2026, 08:29 PM UTC
Status: Investigating We've identified a separate issue that's impacting the ability to send or view certain faxes. You may see a 500 error when attempting to open a previously saved fax. Our Engineering team is actively investigating.
- investigating · Oct 26, 2026, 08:31 PM UTC
Investigation is ongoing. We've confirmed all inbound faxes will be received once the outage has been resolved.
- investigating · Oct 26, 2026, 08:31 PM UTC
Status: Investigating Investigation is ongoing. We've confirmed all inbound faxes will be received once the outage has been resolved.
- resolved · Oct 26, 2026, 09:12 PM UTC
Faxing services are back to normal. Errors are no longer occurring when sending or viewing faxes. All inbound faxes sent during the incident were still received and are accessible.
- resolved · Oct 26, 2026, 09:12 PM UTC
Status: Resolved Faxing services are back to normal. Errors are no longer occurring when sending or viewing faxes. All inbound faxes sent during the incident were still received and are accessible.
- resolved · Oct 26, 2026, 09:12 PM UTC
Status: Resolved Faxing services are back to normal. Errors are no longer occurring when sending or viewing faxes. All inbound faxes sent during the incident were still received and are accessible.
Latest: Status: Resolved Faxing services are back to normal. Errors are no longer occurring when sending or viewing faxes. All inbound faxes sent during the incident were still received an…
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Timeline · 7 updates
- identified · Oct 26, 2026, 06:01 PM UTC
Sfax, our faxing provider, is experiencing a degradation in services that's causing an internal server error to occur when attempting to send faxes. They're actively investigating and we're monitoring for updates.
- identified · Oct 26, 2026, 06:01 PM UTC
Status: Identified Sfax, our faxing provider, is experiencing a degradation in services that's causing an internal server error to occur when attempting to send faxes. They're actively investigating and we're monitoring for updates.
- identified · Oct 26, 2026, 06:10 PM UTC
Sfax's investigation is still ongoing. Attempting to view newly received faxes may also result in an error while their team works on restoring service.
- identified · Oct 26, 2026, 06:10 PM UTC
Status: Identified Sfax's investigation is still ongoing. Attempting to view newly received faxes may also result in an error while their team works on restoring service.
- resolved · Oct 26, 2026, 07:17 PM UTC
Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
- resolved · Oct 26, 2026, 07:17 PM UTC
Status: Resolved Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
- resolved · Oct 26, 2026, 07:17 PM UTC
Status: Resolved Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
Latest: Status: Resolved Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
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- Zoom
Timeline · 5 updates
- investigating · Oct 23, 2026, 04:12 PM UTC
Zoom is actively investigating an issue on their end that's preventing certain meeting sessions from being joined by providers or clients. [https://www.zoomstatus.com/incidents/gv1zrhmzdw9m](https://www.zoomstatus.com/incidents/gv1zrhmzdw9m "https://www.zoomstatus.com/incidents/gv1zrhmzdw9m") Retrying the link or using Healthie Video Call as an alternative for affected appointments may work as an immediate workaround.
- investigating · Oct 23, 2026, 04:12 PM UTC
Status: Investigating Zoom is actively investigating an issue on their end that's preventing certain meeting sessions from being joined by providers or clients. https://www.zoomstatus.com/incidents/gv1zrhmzdw9m Retrying the link or using Healthie Video Call as an alternative for affected appointments may work as an immediate workaround. Affected components Zoom (Degraded performance)
- resolved · Oct 23, 2026, 04:55 PM UTC
Zoom has resolved the degradation on their end and meeting links can be accessed again without any issues.
- resolved · Oct 23, 2026, 04:55 PM UTC
Status: Resolved Zoom has resolved the degradation on their end and meeting links can be accessed again without any issues. Affected components Zoom (Operational)
- resolved · Oct 23, 2026, 04:55 PM UTC
Status: Resolved Zoom has resolved the degradation on their end and meeting links can be accessed again without any issues. Affected components Zoom (Operational)
Latest: Status: Resolved Zoom has resolved the degradation on their end and meeting links can be accessed again without any issues. Affected components Zoom (Operational)
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See the full Healthie outage history
12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · incident.io · 27 components checked every 5 minutesThe longest incident in the last year, Increased Block Rate of SMS messages to Certain Countries on September 2, 2026, ran for 22 days. 15 maintenance windows announced in the same period.
Most affected components, last 12 months
- Healthie (Production)31
- API5
- API5
- Healthie (Sandbox)5
- DoseSpot3
Latest incidents
- Degraded Site Performance
We're investigating reports of slow page loads and API response times for some users, starting around 8:10 AM ET. Our team has added capacity and is actively…
- Login Errors on Staging
We’re investigating reports of errors when attempting to log in on staging. We’ll post updates here as we learn more.
- Continued errors when sending or viewing faxes
We've identified a separate issue that's impacting the ability to send or view certain faxes. You may see a 500 error when attempting to open a previously…
- Degraded Site Performance ResolvedStarted Oct 29, 2026, 12:40 PM UTC · Resolved Oct 29, 2026, 01:15 PM UTC · 34m
- Login Errors on Staging ResolvedStarted Oct 27, 2026, 06:41 PM UTC · Resolved Oct 27, 2026, 07:08 PM UTC · 27m
- Started Oct 26, 2026, 08:29 PM UTC · Resolved Oct 26, 2026, 09:12 PM UTC · 43m
- Faxes degradation ResolvedStarted Oct 26, 2026, 06:01 PM UTC · Resolved Oct 26, 2026, 07:17 PM UTC · 1h 16m
- Zoom service degradation ResolvedStarted Oct 23, 2026, 04:12 PM UTC · Resolved Oct 23, 2026, 04:55 PM UTC · 43m
- Errors on Staging ResolvedStarted Oct 14, 2026, 03:40 PM UTC · Resolved Oct 14, 2026, 05:14 PM UTC · 1h 33m
- Elevated response times ResolvedStarted Oct 08, 2026, 05:08 PM UTC · Resolved Oct 08, 2026, 06:14 PM UTC · 1h 5m
- Issue with ReCaptcha ResolvedStarted Sep 24, 2026, 11:35 AM UTC · Resolved Sep 24, 2026, 11:35 AM UTC · –